Need help for a small issue
GrayHunter:
Hello everybody!
I have spent for about a week already looking for a solution but failed to find smth certain. Hope you can advice smth for our small office in USA (local calls only). Here is what we would like to get:
Call forwardingCall historyBlock callerCall Recording (always, not just by button)IVR (custom voice menu: press 1 for ... press 2 for...)Voicemailvoicemail greetings depended on business hours (in/after)Voicemail transcription (in text)Business hours (when phone should ring and when voicemail/call forwarding)
Most of these (except those which are in bold) can be done by Google Voice + OBi202 + our analog office phone.
So, there is no much need to use another service (a cloud ATS). But still, if we wish to get all these - which service we should use? As I understand there may be two type of ways:
1) A service + OBi202 + our analog office phone.
2) Google Voice + a service + OBi202 + our analog office phone.
What service could you recommend and what type of connection it will be (with or without GV)?
Lavarock7:
All but the recording are standard with Voip.Ms and perhaps other voip providers.
GrayHunter:
Does Voip.Ms has Voicemail transcription (in text)?
MurrayB:
Check out the Voip.ms support Wiki it will tell you everything that you need to know.
http://wiki.voip.ms/article/Welcome
The first sentence of the Voicemail section:
"VoIP.ms has an Advanced Voicemail feature that is free to use, and you also have the option to forward your messages to your email address as an attachment."
I have been using Voip.ms for over two years.
Good luck!
GrayHunter:
Ok, so, the most popular/common problem is Call Recording. May be you could advise us another service which has all these features (including Call Recording) please?
Navigation
[0] Message Index
[#] Next page