What to do when OBI won't configure Google Voice?
flstanleyii:
I have an OBi200 with the Wifi adapter. Installation went great, can call all the recommended *** numbers with no problem. However, for some reason it won't configure to my google voice account. Any hints or clues as to what I'm missing or not doing properly? Any and all suggestions would be most appreciated!
Thanks!
SteveInWA:
At the very least, you could have explained in more detail the steps you took, and how/when it failed. ??? >:( :'(
Read: http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
flstanleyii:
Sorry about that! I had assumed a certain level of reasoning from my explanation would have forwarded to the reader the equipment was functioning properly towards connection, but configuration to Google Voice was where it failed. As to a more detailed description for applied configuration steps, please see your reference. Using this as a guide, each step was followed meticulously and confirmed before moving to the next. Upon completion, I still received the "service is not configured" message as a result. Trying again, I once more confirmed all steps were complete and accurate and progressed as instructed, only this time included the added suggestion of refreshing the webpage per instructions. The results were the same: "Service is not configured".
I have signed out of ObiTalk (3) three times and re-entered the site to try your steps again, only to experience the same failed results in each instance. My first reaction was to simply return the equipment to Amazon and move on from there, but as the tangibles seem to be functioning properly, I would prefer not to give up quite yet as it would appear the difficulty stems from the communication protocol between OBi and Google Voice. Are there any other remedies that can be applied to confirm this might be the case? I noticed in your instructions concerning refreshing the web browser page that the status "should" change to "Connected". What would be the next step when it doesn't?
Anyway, many thanks for your reply! I really appreciate the effort in helping to solve this last-step dilemma and look forward to any future suggestions you may have to share.
cluckercreek:
Have you unplugged the Obi for a few minutes then plug it back up? Sometimes it is the simple things.
flstanleyii:
An excellent suggestion, cluckercreek!.... but unfortunately that didn't do it for me. I even tried it twice with a longer interval between reboots, but still no progress. The equipment seems to be functioning excellent on the surface. I have a steady dial tone and when using the *** numbers given, experience a land-line quality exchange. As such, it looks like OBi and Google Voice simply aren't connecting properly to make Google Voice a service provider. I've checked and re-checked informational input on my end and everything is per instructions, so I have to conclude it's something between them. Have you heard of any issues in that direction?
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