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*98 for voicemail access

Started by tadrian33, January 24, 2016, 06:39:09 PM

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tadrian33


Hi All,

Just got my obi 200 setup on friday with my new voip provider (thespout.ca).  Spout's default access number to access my voicemail messages is *98. When I dial that number it puts the phone into blind transfer mode.  Is there a way to change blind transfer to another * code so I can access my voicemails?

azrobert

You don't have to change any star codes, just add *98 to your provider's digit map.
Assuming your provider is defined on SP1 and SP1 is your Primary Line.

Service Providers -> ITSP Profile A General -> DigitMap
Add the following AFTER the beginning parenthesis:
*98|

Use OBi Expert to make this change.

tadrian33

 ;) worked like a charm!!!  Thank you

SMELZBAD

I'm trying to do this to solve the same issue but I cant edit the lines in expert mode???

Can anyone help with this?

Thanks!

drgeoff

Quote from: SMELZBAD on April 26, 2017, 09:06:13 AM
I'm trying to do this to solve the same issue but I cant edit the lines in expert mode???

Can anyone help with this?

Thanks!
Untick both boxes at the right hand end of the line.