callcentric related
earthtoobi:
i have question wrt specific things on callcentric setup:
i have it setup as Sp2 and is set as default for the phone/obi.
how should the digitmap be:
1. to call sipbroker: **275
2. callcentric speed dial : *75xx format.
RonR:
1. To allow Sip Broker Calls through CallCentric, add the following rule to the ITSPx DigitMap:
**275*[x*][x*].
2. To allow access to CallCentric Speed Dials, add the following rule to the ITSPx DigitMap:
*75xx
This will replace OBi Star Code 75 : Speed Dial Read-Back
As such, you might wish to access CallCentric Speed Dials using *00xx instead:
*<00:75>xx
earthtoobi:
*75xx
This will replace OBi Star Code 75 : Speed Dial Read-Back
As such, you might wish to access CallCentric Speed Dials using *00xx instead:
*<00:75>xx
Does not seem to work for me(says there is no call route). i placed it in ITSP2 at the start.
here is how my current ITSP2 digit map looks like:
(*<00:75>xx|**275*[x*][x*].|*86|*123|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*]@@.)
wrt other Digit map suggestion for **275..wouldn't obi think we want to call through **2 trunk.
does phone port digitmap have anything to do with this.
RonR:
Yeah, there is a problem with *<00:75>xx. Sorry 'bout that! I try hard not to alter the PHONE Port OutboundCallRoute, but due to the way Star Codes are implemented, I don't see an easier solution in this case. Keep *<00:75>xx in ITSPB and add the following rule to the PHONE Port OutboundCallRoute:
{(*75xx):sp2}
I don't believe there's a problem with the **275*[x*][x*]. rule being in ITSPB. Try calling **275*011188888# and you should reach the Sip Broker test announcement. I worried about this too at first, but I think the * following the **275 keeps it out of trouble.
earthtoobi:
No Luck Ron.error for both cases (sipbroker and speeddial)
**275*011188888 goes out as : 75*011188888
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