Would really appreciate help
Cory:
Hi all. Today I changed my modem/router because I had my internet provider (Cogeco) switch to a Tivo system. It is installed and the internet works great but now the obi does not work. I had an error on my phone saying "check telephone line" with no dial tone. I tried rebooting the obi, then doing a hard reset. I get a solid red light on the obi with no dial tone. I went to the obi talk dashboard and deleted the obi thinking that reregistering it would fix the issue. I still cannot get a dial tone when plugging in a landline telephone directly into the obi. The wires to the modem and obi are secure. I know the phone does work. In fact, I tried 2 phones. I cannot register the phone to obi talk because of the no dial tone issue. Any help would be greatly appreciated. Thanks in advance.
SteveInWA:
Start here: http://www.obihai.com/support/troubleshooting/start
Cory:
I did that. About 5 times. I made sure to do exactly what the instructions said. Still no dial tone.
SteveInWA:
Well, you haven't provided us with enough useful information to help further. What model OBi is it? Are you saying that the left-most LED (the power LED) is solid red, not blinking, and won't get past that point, or what?
Cory:
Sorry, I tried to be as descriptive as possible. It is an obi 100. The light on the left is a solid red. The light in the middle blinks green once every couple seconds and there is no light on at all on the right.
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