Auto Attendant

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deinck:
Hi - I have a 1022 handset and have found that other callers who reach my VM seem to be reaching what I'm assuming to be the Obi Auto Attendant.  I'm not entirely sure even what it does or if I would like to have it enabled ;-).  I found Auto Attendant under Voice Service with the Adv Config where I attempted to disable, but didn't look to help.  Any thoughts?

Thanks!

drgeoff:
I suggest that you first confirm that it really is the OBi's AA that your callers are reaching?  What prompts are they hearing?

deinck:
hi - appreciate the reply!
caller hears 'press 1 2' to cont call etc. They need to in order to continue or to be able to leave a VM.

deinck:
any thoughts?
thanks! ;)

deinck:
i'm nearly 100% certain its the Obi attendant.  the call receives "Welcome to Obi Attendant" (though a bit tough to understand).  then..."  press 1 2 to continue this call" and then lists out other options,  etc

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