Auto Attendant
azrobert:
Did you add these callers to your Trusted Callers list?
Login to OBiTalk
On the top left of the page click Trusted Callers
Click the red X to delete the entry and Save
If that doesn't work, use OBi Expert to modify your configuration
Assuming you provider is defined on SP1
Voice Services -> SP1 Service -> X_InboundCallRoute
Remove any rule that looks similar to:
"{(x.8005551212|x.8005551313):aa},"
Both boxes to the right of the value must be uncheck to view or change it
Click Submit
deinck:
ok that seems to have worked.
It did wipe out the chaining of two devices that I think you yourself helped me setup in the past did have a value of:ph,pp(300839078). ZBut at this point having this matter resolved is the most important - Thanks again! :D
azrobert:
That rule is to fork the inbound call over the OBiTalk network to another device.
Look for a rule in the other device's OBiTalk config that routes the call to the AA and remove it.
Voice Services -> OBiTalk Service -> InboundCallRoute
deinck:
ok interesting....I may give that a go - thanks as always!
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