Any considerations required when jumping from 3.0.1 4581 to 3.1.0 5135?
RFC3261:
Quote from: Brisk on April 02, 2016, 02:47:55 pm
I've also considered the possibility that the license expired, with no option of renewing, and that the firmware update for 5135 just happened to be on the same day as my Obiplus basic license expiring. But what are the odds? I don't ever recall seeing an expiry date.
The active subscriptions/expiration dates are under the "Solutions" tab on the dashboard.
As we know, one cannot (now) purchase a new subscription for OBiPlus(*), and if your subscription expires, you are done and out. So, I would actually imagine that your subscription expired, you updated your firmware (the method likely did not matter), and the reboot forced the resync to your (now) unsubscribed feature(s), and they were removed. Game over.
Unfortunately once the "good deal" plan expires (whether it is a Verizon Unlimited data plan or OBiPlus), there is no documented way to get it back.
FWIW, my OBiPlus subscription (Basic/"Lite"/free) does not expire until mid-year, and it shows as an active license in the portal, and (as I said) it does currently work with the 5135 firmware.
(*) I have no idea as to whether people (especially those with the commercial subscription(s)) will be able to renew, but I will not be surprised if one cannot.
Brisk:
Quote from: RFC3261 on April 03, 2016, 08:25:57 am
So, I would actually imagine that your subscription expired, you updated your firmware (the method likely did not matter), and the reboot forced the resync to your (now) unsubscribed feature(s), and they were removed. Game over.
Unfortunately once the "good deal" plan expires (whether it is a Verizon Unlimited data plan or OBiPlus), there is no documented way to get it back.
FWIW, my OBiPlus subscription (Basic/"Lite"/free) does not expire until mid-year, and it shows as an active license in the portal, and (as I said) it does currently work with the 5135 firmware.
I believe you're correct. Thank you.
Those who disable Obitalk service and do not update firmware do not appear to be at risk of losing Obiplus firmware in their ATAs. I know someone or possibly, two users, who haven't updated firmware, and their Obiplus subscription has expired. They also have Obitalk service disabled, and Obiplus is still working for them.
So, I'll rephrase: if your Obiplus subscription has expired according to your Obitalk.com account, updating firmware kills Obiplus. The risk is still updating firmware. I would consider that to be a consideration when updating firmware.
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(*) I have no idea as to whether people (especially those with the commercial subscription(s)) will be able to renew, but I will not be surprised if one cannot.
I was told they can't.
RFC3261:
Quote from: Brisk on April 03, 2016, 07:38:54 pm
So, I'll rephrase: if your Obiplus subscription has expired according to your Obitalk.com account, updating firmware kills Obiplus. The risk is still updating firmware. I would consider that to be a consideration when updating firmware.
Actually, there is a possible ambiguity here. I am curious as to whether if you rebooted before the firmware update whether the subscription status would have been determined to be invalid at that point (disabling provisioning via the portal does not necessarily prevent subscription status from being verified at major events, and I can easily see OBi wanting to make sure that you cannot subscribe to a service, disabling provisioning, and stop paying but keeping the advanced features forever; I actually thought OBi occasionally performed a callback to "home" to verify features/subscription status from time to time, but I do not know how often that happens, especially if one has disabled the portal provisioning, nor how long the various grace periods may be after you are no longer subscribed).
It is just like applying significant patches to your system. One should always consider a reboot first, to insure the system is otherwise healthy, before applying major patches and then blame the reboot failures on the patches or upgrade. Such a conclusion is not actually proven by the facts in evidence (although often the conclusion is right).
In the end, I think everyone agrees that OBiPlus is going, going, ......... going...... So this is all mostly of academic interest at this point.
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(*) I have no idea as to whether people (especially those with the commercial subscription(s)) will be able to renew, but I will not be surprised if one cannot.
I was told they can't.
That is what I expect, and I have plans in process to use a different solution for my residential IP phones.
Brisk:
Quote from: RFC3261 on April 03, 2016, 11:51:11 pm
Actually, there is a possible ambiguity here. I am curious as to whether if you rebooted before the firmware update whether the subscription status would have been determined to be invalid at that point
No, I've rebooted numerous times after my Obiplus basic subscription ran out based on what my account states, and the other ATA has been rebooted numerous times as well without updating firmware. These OBi202s were using Obiplus basic though. I have Obitalk service and provisioning disabled. I do remember rebooting before applying the firmware update that killed Obiplus basic. Rebooting didn't kill anything. When I dialed ***6, I was the one phoning home.
RFC3261:
Quote from: Brisk on April 04, 2016, 04:45:12 am
No, I've rebooted numerous times after my Obiplus basic subscription ran out based on what my account states.
Good information. Thanks.
Of course, that strongly suggests that OBi had a hole in their provisioning process that allowed one to use (at least some) features beyond the expiration date. Perhaps 5135 fixed that as part of the OBiExtras capability enhancement. Which I would think is not at all unreasonable from both the seller and the consumer perspective. When you stop paying/license expires, the capability should be expected to stop. Where I see the real failure is that OBi has apparently not notified those with OBiPlus subscriptions that the subscription will not be renewable, and that the subscription are scheduled to expire at <date>.
I have had many providers continue service (Cable, POTS, dedicated leased lines) after I ended the contract, but I never expected or planned or used the capabilities after the end of the contract, and I always presumed that at some future point the providers eventually completed the disconnect service (although I do recall a POTS line that still had dial-tone years later when I checked).
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