Any considerations required when jumping from 3.0.1 4581 to 3.1.0 5135?
Brisk:
Quote from: RFC3261 on March 31, 2016, 06:44:29 pm
Interesting, since I am using an existing OBiPlus (Basic/Lite/Free) subscription just fine with firmware 5135. It is true that OBiPlus can no longer be added to an account (no longer sold), but the existing features/functions seem to work the same as before (for better or worse)
Did you update firmware via the Obitalk web portal? I didn't. I also had Obitalk service and provisioning disabled.
And now the extra AAs are gone. The license state has nothing next to OBiPLUS Service Status.
My OBi202 works fine otherwise, but the Obiplus basic firmware in it is simply gone after dialing ***6, 1.
Nothing abnormal happened during the 5135 firmware update. It simply worked, and it effectively killed Obiplus in my OBi202.
Also, the Obiplus link in my Obitalk.com portal is also gone. Before 5135, the link was still there.
If the requirement to continue using Obiplus with updated firmware releases was having an active $10 support subscription with Obihai and using Obitalk.com to update firmware, that would have been nice to know.
The prior firmware updates I did that were not done via the Obitalk.com web portal didn't eliminate my Obiplus license state before.
Given the response from Obihai Support, it seems older Obiplus basic users are no longer able to reinstate Obiplus if it's suddenly eliminated in the ATA.
So either someone at Obihai support is responding with the wrong information, or I should have used the Obitalk.com web portal to update firmware.
Would I be willing to pay $10 to get my extra AAs back? Yes, but Obihai support hasn't made that offer. And given the Obiplus link in my web portal account is gone, it seems I'm out of luck.
I've also considered the possibility that the license expired, with no option of renewing, and that the firmware update for 5135 just happened to be on the same day as my Obiplus basic license expiring. But what are the odds? I don't ever recall seeing an expiry date.
The response from Obihai support seems pretty conclusive to me. If the option to get me to pay $10 existed, I'm sure they would have offered that option.
SteveInWA:
It has nothing to do with paying a fee; it has to do with the OBiPLUS service being discontinued, independent of firmware level. You've simply updated your box to the currently supported environment.
Brisk:
Quote from: SteveInWA on April 02, 2016, 03:17:24 pm
It has nothing to do with paying a fee; it has to do with the OBiPLUS service being discontinued, independent of firmware level. You've simply updated your box to the currently supported environment.
I can certainly believe what's happened to me may have nothing to do with a fee.
But I'm confused as to why RFC3261's Obiplus is working with 5135, while mine is simply gone, after updating to 5135? It's not as though Obihai is saying Obiplus shouldn't have been disabled after updating to 5135 either.
Did I need to use the Obitalk portal to update firmware instead to retain Obiplus?
Are you aware of any solution to bring the extra AAs back for me?
It seems pretty trivial to just leave the Obiplus firmware alone in my ATA without disabling or removing it.
SteveInWA:
It doesn't matter which method you used to update the firmware; the end result is the same. Obihai, and their portal, knows which firmware level your device has.
My point is, OBiPLUS is apparently going away. So, the fact that one user still has it, and you don't, is moot. Perhaps your entitlement was deleted, while RFC3261's entitlement hasn't yet been deleted. You can contact Obihai directly if you want to find out more on the subject of OBiPLUS.
Brisk:
Quote from: SteveInWA on April 02, 2016, 03:26:39 pm
Obihai, and their portal, knows which firmware level your device has.
If Obitalk service and OBiTalk Provisioning are disabled, then how does ...
Oh. Maybe I should have just downloaded a firmware file manually.
Or not updated at all, which was my original point.
Quote
Perhaps your entitlement was deleted, while RFC3261's entitlement hasn't yet been deleted.
Okay
Quote
You can contact Obihai directly if you want to find out more on the subject of OBiPLUS.
I have. I was basically told what I quoted. I would imagine if there were anything they could do for me, they would have told me.
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