International Calls via GV
drgeoff:
Quote from: dsmking on April 29, 2016, 08:35:20 am
I cannot make international calls with the phone connected to OBI adopter. I can make GV calls using my Android phone. How to configure the OBHI 100 device?. Any help is appreciated.
You'll need to supply us with either a crystal ball or much more information.
Can you make any calls with the phone connected to the OBi100?
Can you make any GV calls with the phone connected to the OBi100?
Can you receive any calls with the phone connected to the OBi100?
Can you receive any GV calls with the phone connected to the OBi100?
Have you configured the OBi100 to use GV?
Have you done any configuration of the OBi100?
Can you reach the Obi echo test when you dial **9222222222? (There are nine 2s in that.)
And why did you tack on to this thread instead of starting a new one? Your question is quite different from what has already been posted in this thread.
dsmking:
Can you make any calls with the phone connected to the OBi100? Yes
Can you make any GV calls with the phone connected to the OBi100? Not sure
Can you receive any calls with the phone connected to the OBi100? Yes
Can you receive any GV calls with the phone connected to the OBi100? Not sure
Have you configured the OBi100 to use GV? Yes About 5 years back
Have you done any configuration of the OBi100? Yes About 5 years back
Can you reach the Obi echo test when you dial **9222222222? (There are nine 2s in that.) Don't remember. I will try, when I go home.
I have been using the phone for almost 6 years without any problem, mainly for conference calls. I also have OOMA for home phone for a long time. I want to dump OOMA and keep this phone. Add another OBI device for this OOMA phone. Before adding another OBI device, I want to make sure, GV works for international calls. When I configured the OBI phone for GV, I gave my Cell phone and if I dial the OBI phone, my cell also rang. Hope this helps for answering. I have not done any configuring for almost 5 years.
drgeoff:
If you can make GV calls to US numbers but not to international ones there are two possible reasons:
1. There is no credit in your GV account? Go to google.com/voice and login. Your credit is shown bottom left.
2. Your OBi is not correctly configured.
Either of the above should give you a spoken error message. Please report here that exact message.
dsmking:
Thanks for the quick response.
You are right. The OBI is not correctly configured. I have credit in my GV. How do I configure OBI correctly?.
drgeoff:
Obi has its own tutorials at obihai.com. SteveInWA has instructions at http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460.
However as it is more than 2 years since you last configured your OBi, it is probably still using the old GV authentication which GV has deprecated and you will probably be prompted to upgrade the OBi firmware in order to use the new authentication method. You may get a message asking for $10 now that your OBi is out of warranty. You can manually update the firmware without needing to pay. See https://www.obitalk.com/forum/index.php?topic=10448.msg68840#msg68840.
The GV configuration assumes that you are in the US and sets up the digit maps and dial plans accordingly.
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