NO VOICEMAIL FROM ANVEO

[freedave]

Hello,

Within the last few days I had my number ported to Anveo from RingTo.

I received this in an email from Anveo: "During the first 60 days technical support will be provided free of charge by Obihai support team via support@obihai.com"

But when I emailed support@obihai.com I was told I would have to pay $10 for support and got this: " . . . free support can be obtained online at OBiTALK.com and from the vast community of OBi users at the OBiTALK forum – www.obitalk.com/forum

The phone service is working on my Obihai 200 but not the voicemail.

I downloaded an MP3 voicemail greeting which I named "MY VOICEMAIL."

Below is from http://anveo.com/voicemailprofiles.asp?:

Voicemail Boxes/Profiles
Here you can create and configure Voicemail Boxes. Note: you can dial *123 from a phone connected to Anveo to change Voicemail Greeting message.
Records per page:        Pages:  1
###    Voicemail Title     Box Number     Email To     Maximum VM Length     Transcribed?
edit  [default]    Default    100    truthfreedom88@gmail.com    30 sec.   - 
edit   delete    MY VOICEMAIL    N/A        30 sec.   - 

What should I do?

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dave.kushin@gmail.com
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[AlanB]

Log on to Anveo.

Under the PBX Menu you will see Voicemail Boxes

On the General tab, you can upload your mp3 greeting.

[Jackson]

It can be a bit confusing setting up your own audio file, it's actually a 2 step process.

As a test try using the Standard or Text to speech just to see if it's working right.