Hi everyone.
I have an Obi 200 that I got a few months back. I've got it connected to two GV lines, only one of which I use regularly. I'm having an issue where audio drops on occasion during calls for a few seconds at a time. When this is not happening, the call quality is great and I have no complaints, but it's really annoying to randomly lose 2-3 seconds of audio here and there. I know it goes both ways because I occasionally cannot her the person at the other end (they'll be talking, then I wont' hear anything for a few seconds, then I'll hear them again) and they say the same thing happens occasionally when I'm talking.
The Obi is directly connected to the router, and I have Comcast internet, the 150/10 package. I tried using multiple phones throughout the house, so I'm certain it isn't a phone issue. I've run a bunch of different SIP call quality tests and they all show very good results (low jitter, very low latency, etc). Prior to getting the Obi, I had a different SIP ATA (a Grandstream Handytone, IIRC) connected to
VoIP.MS and I did not have any issues.
Any ideas? I'm happy to run any additional tests or whatever.