First-time setup questions
LTN1:
For .45 cents more per month via CallCentric, one can get the North America Basic plan that includes E911 and 120 minutes of outbound minutes, toll free calling, etc.: http://www.callcentric.com/rate/plans/north_america_basic/
drgeoff:
Quote from: Carnivore on April 08, 2016, 06:11:08 pm
Heh, sorry. I'm in New Jersey with Verizon FiOS.
One more question, since GV doesn't support CNAM on inbound calls, does that mean my Caller ID Name won't be transmitted on outbound calls to someone's regular landline phone? Not that it's a deal breaker. Just curious.
For incoming calls to a phone on a POTS line, any CNAM present has been inserted by the callee's telco by doing a lookup on the Caller ID. Only Caller ID, not CNA, is sent across the long distance POTS infrastructure.
restamp:
Quote from: Taoman on April 08, 2016, 07:10:45 pm
No, you don't have to purchase an outbound plan. Your account is "provisioned" for E911 for connecting to your local PSAP based on your given address when dialing 911. I believe a special number is used so that if the call is cut off the PSAP can call you back.
So you're responsible for making sure that "911" calls gets vectored to the SPx associated with your Callcentric DID, and even though you aren't set up to make general calls from that SPx, Callcentric will route a 911 call the appropriate PSAP for you. Is that correct?
Taoman:
Quote from: restamp on April 09, 2016, 08:40:44 am
So you're responsible for making sure that "911" calls gets vectored to the SPx associated with your Callcentric DID, and even though you aren't set up to make general calls from that SPx, Callcentric will route a 911 call the appropriate PSAP for you. Is that correct?
Correct. Just think of E911 as another "service" you can purchase from Callcentric. You can get a free or paid DID for inbound service. You can choose one of their many plans for outbound service. And you can get their E911 service for 911 support. Or you can buy a package that includes the E911 service.
Yes, when you first set up a new provider on the Obitalk web portal using the wizard it will ask you if this service supports 911 and if so you check the box. That "should" take care of it. However, for something as important as 911 I would look at my OutboundCallRoute to make darn sure where 911 calls were being routed......I mean "vectored." ;D I've been burned before by making "assumptions" about where 911 calls were actually being routed.
chilirock:
Quote from: Carnivore on April 08, 2016, 01:30:30 pm
Thanks for the additional info, chilirock. May I ask why you wanted to keep your Gmail and home phone number separate, in case there's some downside I didn't think of?
I just did not feel comfortable using my primary Gmail account on the ObiTalk portal incase there was some vulnerability or potential to hack that account through the Obi unit or the Obi portal. I treat my primary email account as gold and don't want to use or post those credentials anywhere outside my control. Maybe just overly cautious, but by using a secondary account if it gets hacked, they'll only have my phone-only account info, not phone and my primary email.
Quote from: Carnivore on April 08, 2016, 01:30:30 pm
I just wonder if that's the best way to do it or if there's another way that would accomplish the same things without the need for the extra number and forwarding calls.
As far as I know, the answer is no. In order to get CNAM working, you have to have a secondary account with a company that supports Caller Name. As mentioned by others here, you only input that number as a forwarding number on GV, and they you can forget about it. Just a one-time setup.
Quote from: Carnivore on April 08, 2016, 01:30:30 pm
I plan to test it out with my existing GV number before starting the porting process to make sure I don't experience any lag, stuttering or other issues in general using Obi & GV.
Good idea, that's exactly what I did. After receiving my Obi200, I set it up with just GV and tested multiple inbound and outbound calls of various durations to make sure I was happy with the service before initiating the porting process.
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