Two devices in conflict
MDunkleSr:
I have an Obi200 & an Obi202 on my network. It appears that they are creating some sort of crosstalk (?) with each other.
I set up the Obi200 originally w/ a Google Voice account for my home number. Everything was working great, so I thought I would setup my office line & office fax using an Obi202. I installed the Obi202 and put GV on SP 1 & 3 (planning to come back & put 911 on SP2).
Two strange behaviors manifested after I set up the 3 numbers:
1. When I called SP3, my home phone (SP1 on the Obi200) started rining along w/ the fax machine on SP3.
2. When I dialed out from SP1 on Obi200 (home) I was getting a background ring tone after the call connected, followed by my voicemail. The remainder of the call was then recorded in voicemail.
So, I deleted the Obi202 from my account & did a factory reset on the Obi202. I added the device back into my Obi dashboard, but did not configure any of the SPs. Now when I attempt to call out from the home number (SP1 on Obi200), I am hearing the following message in the background: "No service configured error. Please log into ObiTalk.com & configure your device."
This leads me to believe that something is causing the 2 devices to step on each other (for lack of a better term).
Does anyone have any suggestions what might be wrong and how to correct it?
Thanks!
SteveInWA:
Hi:
On the late, great NPR show "Car Talk", when someone with a particularly off-the-wall problem would call up, the guys would ask "Doesn't anyone screen these calls?!"
None of that behavior is expected or normal at all. You have probably farkled up some portion of the configuration somehow.
How many different Google Voice telephone numbers do you have, and how, exactly, did you attempt to set them up? Did you make any "Expert mode" configuration changes to your OBis, or did you just follow the basic OBiTALK portal procedure to set up Google Voice? On your Google Voice account(s), did you attempt to forward your Google Voice phone numbers other phone numbers, in addition to Google Chat, and, if so, are any of those numbers also listed as forwarding phones on another Google Voice account?
We need more specifics from you to try to diagnose this.
SteveInWA:
Oh, and aside from the logical configuration issue(s), there's the lower-tech, analog configuration issues: perhaps you have mistakenly wired up the telephone wires from one OBi to the other, or from line 1 to line 2 on the 202...
Taoman:
Quote from: SteveInWA on April 07, 2016, 06:28:51 pm
None of that behavior is expected or normal at all. You have probably farkled up some portion of the configuration somehow.
Ya think? Thanks for taking this one, Steve. I was racking my brain how what the OP was describing could possibly be happening and I was coming up blank. ???
Great analogy with "Car Talk." You're killing me. I really want to see how you're going to figure this one out. You go, Steve! ;D
SteveInWA:
Heh, heh. The endless creativity of users finding ways to make a mess out of things is what keeps internet life entertaining.
There were SO many wonderful Car Talk conversations, like the guy who wanted advice on a submarine, or the caller whose dog got carsick and puked right into the dashboard vent (I think they told him/her to drive the car into the lake or set it on fire).
Navigation
[0] Message Index
[#] Next page