Two devices in conflict
MDunkleSr:
Quote from: SteveInWA on April 09, 2016, 03:06:58 pm
I don't understand exactly what you did in this step. You said you added Google Voice #2 to SP3. SP3 on the only the 202, or also on the 200? Let's focus only on the 202. Your problem is almost certainly the way you have wired up the telephones to the 202's two line jacks, erroneously feeding one line into the other, or your telephone is defective.
Obi200 only has GV #1 & Anveo 911 configured. After I verified that, I have not made any changes to it.
Quote from: SteveInWA on April 09, 2016, 03:06:58 pm
The 202 has two telephone jacks. The Line 1 jack is wired as a RJ-14 jack. This means, it is a two-line, four-conductor jack. It has the OBi's Line 1 circuit wired to the center two pins, and the OBi's Line 2 circuit wired to the outer two pins. This RJ-14 wiring standard is designed to use a four-conductor, four-pin telephone cord, to connect between the OBi and a two-line telephone, which is wired the same way (RJ-14, L1 + L2). The other telephone jack on the OBi is wired as a RJ-11 jack. It has the OBi's Line 2 circuit wired to the center two pins. The reason for this, is if you wanted to connect two different, single line telephones, using two separate RJ-11, two-conductor cords, or you had some other two-line wiring scheme, such as a two-line telephone that had two RJ-11 jacks, but no RJ-14 jack.
So: you've somehow got L1 and L2 shorted together in your wiring.
This was the direction I was starting to test. I remembered reading another post about line 1 using 4 pins vs. 2 on line 2. I found what you mention above when I removed line 2 from my office phone (a 2 line phone w/ Line 1 + 2). When I dialed out using line 2 on the phone, GV #3 from Obi202 showed up on the caller ID.
I'm not exactly sure why I would get 2 lines dialing out when I use line 2 on the phone (line 2 being GV #1 on Obi200). Is there a way to tell Obi202 to only use 2 pins on line 1?
I only want to use Line 1 & Line 2 on Obi202 as single use lines. One goes to a fax machine, the other to the office phone. The office phone is set to use line 2 for our home phone. I don't want line 1 of Obi202 to carry both lines. I'm trying to ensure that Obi202 SPs use only 1 line each.
SteveInWA:
This is an electrical wiring problem.
Look carefully at your telephone cords (the "silver satin" modular plug cords). They will either have two gold pins on each plug, connected to two wires in the cord, or four gold pins, connected to four wires in the cord. If you find any four-wire cords/plugs, don't use them. Replace them with two-conductor, two-pin cords. On your telephone, make sure that, if it has a switch on the body of the phone somewhere, controlling the wiring of its jacks, that they are treated as two separate lines. The goal is to electrically isolate line 1 from line 2. Be absolutely sure that you are not using any four-wire cords, especially with your all-in-one printer/fax.
On the OBiTALK web portal, you can select which of the two physical lines are used for each service provider. Set them accordingly.
Navigation
[0] Message Index
[*] Previous page