Plantronics 85618-01
kenz:
does the Plantronics 85618-01 headset work with my ObiHai 1022 phone? How?
SteveInWA:
No. That's a headset designed to plug into a computer's USB port and work with audio applications on the computer.
You need a headset with a 3.5mm headset jack, similar to those used with cell phones.
If you buy a OBiBT USB dongle, you can also use a Bluetooth headset, although sound quality won't be much better than what you'd get with a cell phone and a BT headset.
And, a third option: you can buy a commercial-grade headset with an amplifier base, which attaches to the RJ-9 handset jack on the OBi phone.
kenz:
thanks Steve! can you give me a few amazon links for the RJ9 you metion
SteveInWA:
Really, the cheapest, easiest solution is to get a headset with a 3.5mm headset plug. The 1022 phone has a 3.5mm jack on the lower right side of the base. This uses the phone's built-in amplifier.
If you want to get a RJ-9 solution, then you'll need an external headset amplifier. The amp plugs into the RJ-9 jack on the phone, where the phone's own handset is currently connected. You then plug the handset into the amp. The amp has a switch to select whether to use the handset or the headset.
The most complete selection of RJ-9 style headsets with amps is at www.hellodirect.com. They're owned by GN Netcom, one of the world's largest headset manufaturers, which also owns the Jabra brand, and they sell their own products along with products from the other major commercial headset makers, such as Plantronics and Sennheiser. Some of the same headsets shown in the "corded headsets" section for RJ-9 use are also available without amps, with a 3.5mm plug, for direct attachment to the phone. They don't list them on the website, but you can call them to order. Hello Direct's prices can be higher than at other sellers, but they offer free technical support and excellent service. Shop accordingly!
SteveInWA:
By the way, the OBi 1032 and 1062 phones have built-in support for RJ-9 headsets with external amps: they have a dedicated headset button on the phone base, and they have "Electronic Hook Switch" or EHS support for commercial-grade headsets that support EHS. With EHS, you can use a cordless headset, and answer calls remotely by tapping a button on the headset.
This is the headset I use with my 1032 phone: http://www.hellodirect.com/hellodirect/Shop?DSP=30102&PCR=1:1:5:15:150:1040&IID=13577&itemskuid=13577
It's expensive, and there are cheaper options available, but I wanted to show you what can be done when money is no object. ::)
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