Obi202/Virgin don't hear caller's voice
ChrisForumName:
Quote from: ianobi on April 25, 2016, 02:16:46 am
Make changes via the OBi Expert Configuration pages. From your OBi Dashboard, click on your OBi number and follow the prompts to get there. To change a value uncheck both boxes to the right of the value and leave them unchecked. After changing the values on one page, press submit at the bottom of the page and wait a few minutes for the OBi to reboot. Then move on to another page if required.
Sorry, one other minor question...
When you say use the Expert Config - I enabled the web client in the Obi box itself and used that (seems to have all the settings). Is there any advantage to using Obi site to "provision"?
It seems to me that it's just another step to go wrong (Obi servers down etc)? I think I've seen posts on here saying that Obi servers were not storing saved changes correctly so I used the local save option.
And it took me ages to figure out why my local changes weren't saving when I first got it :(
If there's an advantage then I might use it.
ianobi:
If you only have one OBi device and you are in the same location, then there's no real advantage one way or the other. Using the OBi portal has the advantage that you can log in anywhere in the world and make changes to any OBi device that you have control over. However, as you say, it is another possible point of failure. There are some other reasons regarding authentication that apply to Google Voice users, but those arguments don't apply to us who use "Generic" SIP providers.
The important point is to use the OBi portal or the local admin pages, but never mix the two methods!
ChrisForumName:
I seem to have it all working now (*haven't addressed any QoS issues related to reserving bandwidth though).
And I think I understand it much better now as well, so many thanks for your help Ian - if I knew how to up-vote you, I would! :)
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