Can I use GV voicemail with my Call Centric number?
ccbrianf:
Well, good new and bad news:
I got it down to answering in 6 rings which seems acceptable by changing my Callcentric call treatments from call hunting to simul ring. However, GV does seem to be forwarding the call back to Callcentric. It seem Callcentric is smart enough to break the loop and send what would then forward back again to GV to an error.
Does anyone know if I get charged for outgoing minutes from Callcentric to GV if GV voicemail doesn't pick up since this is now simultaneous rather than hunting which doesn't even make the call unless I don't pick up?
Thanks for your help with an odd request. I just feel a bit unethical transferring a number I just moved to Callcentric through some third party cell provider and on to GV. Doesn't it actually cost these providers to do the transfer?
SteveInWA:
Yes, you'd be charged for any answered call, forwarded or otherwise.
Yes, porting numbers does cost the service providers money. Some providers (e.g. Google Voice) charge a fee to recoup the cost. Other providers eat the cost and hope to recoup it as an inducement to acquire a paying customer.
ccbrianf:
I was asking about the unanswered forwarded calls to GV when I do pick up on Callcentric, but thanks.
One more piece of possibly relevant information for anyone who tries to reproduce this: I told GV my Callcentric number was mobile and enabled voicemail in GV settings. Not sure if that was required, but it seemed like my best bet to make this work. I was hoping that would enable immediate pickup (compatible with Callcentric call hunting to send to GV VM), but it didn't do what I expected with a delayed pick up instead.
SteveInWA:
The setting in Google Voice that identifies a phone as "mobile" vs. "home" or "work" only controls text message forwarding. Type = mobile will forward text messages. Type = home or work won't.
ccbrianf:
I've got text set to go via Hangouts anyway, so that's not a problem, but the option to use GV VM doesn't appear for Home, only for Mobile. If you are telling me that this really doesn't do anything but put up a dialog about how to enable conditional call forwarding for a particular carrier and doesn't change any actual settings, I guess I could buy that. It certainly looks like it does something though because it toggles the displayed text and shows the conditional forwarding disable codes going the other way.
Thank you for being so helpful to so many people on so many forums!
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