Wont ring on phone

(1/1)

Chiefnerd:
I have two OBi202 hooked up both each with two google voice numbers.  Everything has been working great for a few days.  Starting Saturday afternoon, all calls would ring on the mobile phones, but none on the actual POTS phone connected to the OBi202.

I read through the forums and googled articles, I tested with the auto attendant ring back feature.  The ring back feature works, the phone rings.  Yet when I dial the Google voice number, the phone will not ring.

I made no changes from the time everything was working just fine.  Strange that both units stopped ringing to the POTS phone at the same time (a 4 line phone).

Any ideas?

Chiefnerd:
too add to this... I have rebooted the OBIs several times as well as the router and the cable modem.  When I call one of the Google Voice numbers, it immediately rings on the computer and the cell phone, but not the pots line.  If I answer the pots line, I get OBI dialtone.

If I call the google voice number from the POTS OBI line, I do go right into voicemail, so it is the correct Google Voice number assigned to the line, it just wont ring and it is not a matter of the OBI device not powering the ring... the OBI device does not see an incoming call coming in.

drgeoff:
The first thing to check is that your settings at google.com/voice have a tick against 'Chat' in the list of forwarding phones.

Navigation

[0] Message Index