Obi/Google Voice disconnecting overnight
since83:
Each of the past two nights my Obi 100/Google Voice service disconnects. Two mornings ago I noticed that when I attempted to make calls, I got a message over the phone that said "there is no service available to complete your call". An hour or two later, the message changed to "Google authentication error". This morning, I again awoke to no service and the "Google authentication error". On both days, to fix the problem, I simply reconfirmed my current SP1 Google account through the Obitalk interface. The Obi 100 then restarts and my connection is good. The service has worked perfectly in the 16 months I have used it and I have not changed any google passwords recently (which I don't think matters anyway since I log in through/with Google+). There have been no changes to my home networking setup. Interestingly, my Anveo E911 service on SP2 has been fully active and connected throughout these events. Any idea what is going on here? Concerned I may have a hardware problem.
SteveInWA:
Hi:
I don't think you have a hardware problem. There is another thread where several 100/110 users' Google Voice service has gone offline. My guess is that it will just magically fix itself soon. So far, there are no reports of this happening to OBi 200/202/10x2 users.
Next time it happens, see if unplugging the power to the OBi, and plugging it back in again fixes it, just out of curiosity, since you didn't mention that you tried that...
since83:
Thanks Steve. I did try rebooting (unplugging/replugging) the Obi 100, but that did not do anything. I also tried rebooting the routers, etc. But that did not do the trick either. In all cases, the power light on the Obi is solid green, the network activity light is occasionally blinking (as normal), but the phone light is off. Yet, boom, when I reconfirm my Google account through Obitalk, on comes the light and the system works fine for hours. Yes, I was expecting the service to come up on its own after a couple hours, but it really never did. But now twice, on reconfirm of the Google account, the service is back up and running and the phone light is green. Odd behavior, certainly.
Can you provide a link to that other thread you mention?
SteveInWA:
The other thread: http://www.obitalk.com/forum/index.php?topic=11250.0
Ignore the comments by R_Chandra.
I have an old OBi 110 that wasn't in use; I am setting it up now with two of my GV test accounts to see if it fails.
since83:
Thanks again Steve - Yes, the thread you noted exactly describes what I have been experiencing as well. Although I have yet to witness the system coming back on its own.
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