Obi/Google Voice disconnecting overnight
pvkid:
Quote from: Taoman on May 18, 2016, 05:30:55 pm
Download the following new firmware version and install manually:
http://fw.obihai.com/OBi110-1-3-0-2886.fw
Please report back if that fixed the problem.
I followed these directions and upgraded with no problem. Anyone have any ides how to update a remote device that is still connected to the network?
the pvkid
vtsnaab:
Looks like they figured out a way to really tighten the thumbscrews on folks with older Obi boxes now - as mine utterly refused to re-authorize today (right after getting a call).
Fortunately I was able to update it and all is well - for now - but these folks are NOT making any friends by continuing down their chosen path.
jmbrowning:
Quote from: pvkid on May 23, 2016, 10:25:43 am
I followed these directions and upgraded with no problem. Anyone have any ides how to update a remote device that is still connected to the network?
the pvkid
Depends on how good the network connection is for the remote obi host.
I have tried ssh'ing into the router via satellite internet and from there running a tunnel to port 80 on the obi box. I have tried to access the call history but I found the satellite internet connection to be very janky. Sometimes it works and sometimes it hangs. I personally would not feel comfortable uploading a firmware update that way. It might be more reliable over a landline connection (DSL/cable/fiber/etc) and a SSH http tunnel to the obi host might be more feasible.
If the connection to the remote network is unreliable, it might be better to actually ssh into another host on the network and download the firmware there and see if you can do the update through a console browser like lynx. You could try running gnu screen so that if you get disconnected the update can continue.
Hope that helps
ChuckInNH:
Yikes. I went to make a call a couple hours ago only to be greeted with the voice message that I needed to reauthenticate Google Voice because of a password change, which wasn't correct, since nothing changed. The Obitalk web site had disabled the Settings button so it would not let me attempt this. I tried deleting the SP1 (which it let me do) only to discover it would not allow me to run Setup again, so SP1 was now not configured to anything. And, I saw the ransom note at the top about the device being out of warranty... since February BTW and it had been working great so what's special about now I have no idea. Yeah... no way am I paying that with the hope that it might fix the problem. I also tried ***6 but it said no updates were available.
Thanks to this forum and DSLReports, the link posted to the firmware worked. It works again. But, I am extremely unimpressed. If Obihai wishes to charge an additional fee for some kind of additional service on top of the base services that I paid for, I'm happy with that and would even consider paying depending on what it is. But, bricking the device with no warning, giving me no useful info about what is actually wrong, not sending me any email about it or anything, and appearing to require sudden payment to make it all work again... well, I am very unpleased and will not be buying any more Obihai products in the future nor recommending them to anyone.
SteveInWA:
Quote from: ChuckInNH on May 24, 2016, 01:45:19 pm
Yikes. I went to make a call a couple hours ago only to be greeted with the voice message that I needed to reauthenticate Google Voice because of a password change, which wasn't correct, since nothing changed. The Obitalk web site had disabled the Settings button so it would not let me attempt this. I tried deleting the SP1 (which it let me do) only to discover it would not allow me to run Setup again, so SP1 was now not configured to anything. And, I saw the ransom note at the top about the device being out of warranty... since February BTW and it had been working great so what's special about now I have no idea. Yeah... no way am I paying that with the hope that it might fix the problem. I also tried ***6 but it said no updates were available.
Thanks to this forum and DSLReports, the link posted to the firmware worked. It works again. But, I am extremely unimpressed. If Obihai wishes to charge an additional fee for some kind of additional service on top of the base services that I paid for, I'm happy with that and would even consider paying depending on what it is. But, bricking the device with no warning, giving me no useful info about what is actually wrong, not sending me any email about it or anything, and appearing to require sudden payment to make it all work again... well, I am very unpleased and will not be buying any more Obihai products in the future nor recommending them to anyone.
Obihai fixed the issue immediately. Yes, their communication skills blow, but you were able to get it working, for free.
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