Nobody touch my dedicated Google voice account and my obi100 stopped working for us yesterday. The phone told me there is an issue to connect/use/login my google voice account and asked me to correct my Google voice account password. I login to my OBiTalk account and I cannot find a way to correct my Google voice account password. Finally I found this:
Please Note:
This OBi device's annual support entitlement has expired. An important software update with enhanced security and ease of use features is required to maintain Google Voice service on this OBi device. To automatically upgrade this device using the OBiTALK portal as well as get access to Obihai's Premium Support help desk, a paid support plan is required. To purchase 1-year of Obihai Premium Support, use the button found in the Support and Warranty tab. When device's support status is Active, the software update can continue by selecting the update triangle adjacent to the device, in the OBiTALK dashboard.
Does this mean we have to purchase the Premium Support to make it works again? Can I update the software by myself?
Thanks,