OBI100 says need firmware update to use GV, but already using latest version
EnricoPallazzo:
For the past 2 years, everything has worked fine, but 2 days ago, my service stopped working. I was able to re-authenticate GV in the ObiTalk dash to get it working, but today, when it happened again, I was not able to re-authenticate.
I currently have 1.3.0.2872 installed (the latest firmware version), but I am still receiving the message that I need to update the firmware in order for my Google Voice account to work. I've tried a factory reset and changing GV logins, but no dice. I would like to try downgrading the firmware (a solution that has worked for OBI 2xxx), but I cannot find the firmware for previous versions (e.g. 1.3.0.2824).
Anyone run into this issue or have a link to the previous firmware versions for OBI100?
SteveInWA:
NO, do not attempt to downgrade your firmware. The message you are reading is basically an advertisement to get you to pay $10 for another year of customer support. Just ignore the message, since your device is already at the current firmware level.
Follow these instructions to set up your device:
http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
Note that there is currently a bug that is causing widespread authentication failures on OBi 100/110 devices. There is nothing you can or need to do to fix this, until Obihai fixes it on their end.
EnricoPallazzo:
Thank you! I figured that may have been the case. Do you know if there is a thread in this forum that discusses the issue? I would love to subscribe to that thread so that I know when the issue is resolved.
Funny enough, I sent ObiTalk a support message asking if this was a known issue, but because my device was out of warranty, they couldn't tell me...
helpme:
Have a OBi110. Exactly the same thing has happened to us. C'mon Obihai, let's get on this. Thanks!
SteveInWA:
Please subscribe to this thread, for updates:
https://www.obitalk.com/forum/index.php?topic=11252
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