OBI100 says need firmware update to use GV, but already using latest version
LimitDown:
It was the 2nd, long answer, which is why you said i did have another account. I can assure you, however, that I have only had one gmail and one hotmail account... ever.
LimitDown:
OK - how do I gladly pay the $10 for OBI to fix this, like NOW???
SteveInWA:
Based on it telling you that it sent a note to your email account, I can assure you that:
Yes, your Google Voice telephone number is active and still assigned to a Google account.No, it's not the account you think it is.
That tool is looking directly at the Google account that is assigned to your Google Voice telephone number. It has no way to make a mistake. The fact that it found your number absolutely, positively, without any doubt, means that it is assigned to a particular email address/userid, and if you don't see the number, then you are logged into the wrong account.
There is nothing else that can be done to recover your number, if you can't find the account. You would need to sign up for a new Google Voice phone number.
Obihai can't fix this. It has nothing whatsoever to do with them.
Using a laptop or desktop computer's web browser, not a smartphone or tablet, log into your Google Voice account, using the user ID you believe to be correct. Go to this web page.
https://www.google.com/voice#phones
Look at the left side of the page. If it says the exact two words, "Your number", then that's your Google Voice number, and you're logged into the correct account. If it says "Access number" or "Get a Voice number", then you are logged into the wrong account.
If it doesn't say "Your number", and you want to get another GV phone number, then click the "Get a Voice number" link.
LimitDown:
NOTHING works. I spent 90-min on the phone with GOOGLE SUPPORT...and they have no fkg idea what's wrong.
OBiHai --- meet ---->>> HAMMER!!
SteveInWA:
Quote from: LimitDown on June 30, 2016, 04:38:55 pm
NOTHING works. I spent 90-min on the phone with GOOGLE SUPPORT...and they have no fkg idea what's wrong.
OBiHai --- meet ---->>> HAMMER!!
There is no such thing as Google Support for Google Voice. I explained exactly what your problem is. It is a case of PEBKAC.
Here's your hammer. Now, go buy a magicJack.
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