OBI100 says need firmware update to use GV, but already using latest version

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LimitDown:
Until now Steve, you have been a very patient and helpful man. Now, however, you're acting like a child.  Correct, there is NO support for GV..my wife handed me the phone after she made the call. I didn't think I needed to say that, or correct her while she was trying to help. Nevertheless, someone from Google was trying to help me for 90 minutes to no avail.

OBI meet hammer was a euphemism for "I'm upset."  Do you know what a euphemism is?  I'm sorry that it went over your head.

Let me repeat what I said earlier: I have been using GV & OBI for F O U R straight years, with no problems...so it goes without saying that OVERALL I am quite happy.

Don't get ur panties in a bunch dude.

LimitDown:
SOLVED

I just got a new number...lol  !!

Still using OBI b/c I always liked it and will still tell others they should use it.  This hiccup won't stop me from bragging as it's a great service!

Meh! Sometimes the tech can be a bitch, but who cares overall.

Trade well y'all!!

DonJ:
Quote from: Mango on June 10, 2016, 08:06:25 am


It's curious that this problem did not happen for all 1xx series devices at the same time.



I believe that is because it happens on the anniversary of when you first used your Obi device. Happened to me in April 2015, and again April 2016. Began using my Obi in April 2013, so they missed 2014.   :D

lucy1012:
Dear Sir/Mam,

Highly appreciate your fast respond!

May I explain something to you?

    1) I can heard dial sound correctly
     2) I can download new firmware and showed me :the firmeware is identical  and succeed

http://fw.obihai.com/OBi110-1-3-0-2886.fw

     3) dial **9 222 222 222   is good : The echo from phone seems work well.
4)  I  call regular phone number  then I can heard : your phone
"no service continue in your area please log on OBITALK.COM to fix it"

Do you think it is some set up procedure is not correct or the firmware is not match this device now?
 
When I dial ***1 , I can't heard IP address and just check it from router.
  Seems it is set up  or firmware propbelm ,no hardware broken.

I need your help !!!

lucy1012:
Dear Sir/Mam,

Highly appreciate your fast respond!

May I explain something to you?

    1) I can heard dial sound correctly
     2) I can download new firmware and showed me :the firmeware is identical  and succeed

http://fw.obihai.com/OBi110-1-3-0-2886.fw

     3) dial **9 222 222 222   is good : The echo from phone seems work well.
4)  I  call regular phone number  then I can heard : your phone
"no service continue in your area please log on OBITALK.COM to fix it"

Do you think it is some set up procedure is not correct or the firmware is not match this device now?
 
When I dial ***1 , I can't heard IP address and just check it from router.
  Seems it is set up  or firmware propbelm ,no hardware broken.

I need your help !!!

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