OBI100 says need firmware update to use GV, but already using latest version
Webslinger:
Quote from: lucy1012 on July 05, 2016, 05:32:29 pm
Dear Sir/Mam,
Highly appreciate your fast respond!
May I explain something to you?
1) I can heard dial sound correctly
2) I can download new firmware and showed me :the firmeware is identical and succeed
http://fw.obihai.com/OBi110-1-3-0-2886.fw
3) dial **9 222 222 222 is good : The echo from phone seems work well.
4) I call regular phone number then I can heard : your phone
"no service continue in your area please log on OBITALK.COM to fix it"
Do you think it is some set up procedure is not correct or the firmware is not match this device now?
When I dial ***1 , I can't heard IP address and just check it from router.
Seems it is set up or firmware propbelm ,no hardware broken.
I need your help !!!
You need to actually subscribe to a VoIP provider's service or obtain Google Voice.
http://www.obihai.com/tutorial1
brianSC:
Quote from: Taoman on May 18, 2016, 05:29:15 pm
Download the following new firmware version and install manually:
http://fw.obihai.com/OBi110-1-3-0-2886.fw
Please report back if that fixed the problem.
Thank you for your post! I am no techie, but was able to download the firmware update, install manually, and then use my obitalk account to configure Google Voice on our Obi100 automatically on SP2 and this enabled our outgoing calls to start working again. I use GV on the Obi to dial out for normal calls. In our setup, SP1 is used for incoming calls via Callcentric (for name and number caller ID) and for outgoing 911 calls. I used Vestalink for a couple years on this obi with caller ID spoof for outgoing calls, but decided to try this less expensive alternative setup that others have recommended. Seems to be working great so far and costing us $1.50 per month overall.
diazfamily:
I'm 100% sure I updated to the latest firmware, but my Obi has alternating red and green no matter what I do. I couldn't dial to get the IP address from the phone I have GV connected with since my phone shows "Check TEL Line" so I went to my router and found the IP address to upload the firmware that way (http://192.168.1.112/ for me).
I went to the IP address and then I see this:
I click on update and then I see the light on my Obi turn orange for a bit, and then I see that it updated successfully, but even after power cycling and waiting for 3 minutes, 5 minutes, and 10 minutes, it still alternates red and green....
I don't know what to do :( I can use Google Voice still and just forward everything to my cell phone and not use the Obi anymore....but I know this can be fixed somehow.
Please ask me any questions you need to ask that may help you help my family. Thank you!
Quote from: DonJ on May 19, 2016, 11:36:08 am
Quote from: Taoman on May 18, 2016, 05:29:15 pm
Download the following new firmware version and install manually:
http://fw.obihai.com/OBi110-1-3-0-2886.fw
Please report back if that fixed the problem.
For now it is working again. But after manually installing the new firmware all I had for ~10 minutes was blinking red / green. The first time I unplugged the power cord for ~20 seconds, still the same. Then I unplugged for ~1 minute and it successfully rebooted and 2886 is running.
SteveInWA:
Quote from: diazfamily on July 09, 2016, 09:57:05 pm
I'm 100% sure I updated to the latest firmware, but my Obi has alternating red and green no matter what I do. I couldn't dial to get the IP address from the phone I have GV connected with since my phone shows "Check TEL Line" so I went to my router and found the IP address to upload the firmware that way (http://192.168.1.112/ for me).
I went to the IP address and then I see this:
I click on update and then I see the light on my Obi turn orange for a bit, and then I see that it updated successfully, but even after power cycling and waiting for 3 minutes, 5 minutes, and 10 minutes, it still alternates red and green....
I don't know what to do :( I can use Google Voice still and just forward everything to my cell phone and not use the Obi anymore....but I know this can be fixed somehow.
Please ask me any questions you need to ask that may help you help my family. Thank you!
Hi:
Your screenshot didn't work. Can you try again? You need to save the screenshot as a JPG or PNG or GIF file.
See: http://www.take-a-screenshot.org/
The flashing red and green LEDs means that the firmware update was corrupted, and now it can't completely boot up. If the device is getting an IP address, and the page you see (the one in your invisible screenshot) is inviting you to upload the firmware again, then first discard any copy of the firmware you previously downloaded, and then download a fresh copy here: http://fw.obihai.com/OBi-latest.fw
If that fails, then your OBi's flash memory has failed, and you'll need to buy a new one. I recommend the OBi 200, as a better device overall, with a more capable processor, more memory, support for 4 service providers, and the ability to upgrade to potential new features.
diazfamily:
I tried using the "insert image" button but it didn't work, so I just attached it instead.
The thing is, I've had a perfectly working Obi since July 2013. Then all of a sudden I get this green and red alternating light? Doesn't make sense.
I'm guessing it kept trying to automatically update since I never turned off the feature, but due to the new $10 thing, it kept failing...
The Obi 200 sounds nice, but I really don't need all the features it provides..unless you're willing to donate $50 :)
Maybe since my screenshots are no longer "invisible" you'll have a better idea of what problem I'm having. Again, please ask more questions if needed. I appreciate your help! Thanks.
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