Tried to find on forums, but nothing as worked Obi 110, new modem (arris)
pecan111:
hi there,
changed modem to Arris...have mediacom ISP.
Have used Obi 110 for awhile now, with no problems,..Google Voice...when modem changed, down went the Google voice...tried all the standard deals with reset, unplug, power up and down...you knw the drill.
Then looked on these forums..DL the update...but the format wont work...
Is Obi 110 even compatible anymore? Do i need to get a new one? I dont want to dump google voice number...can someone help me?
thanks ahead of time.
drgeoff:
Yes the 110 still works with GV. Are you downloading the '2886' firmware?
What do you mean by "the format wont (sic) work"
SteveInWA:
We have no way to know what you are doing wrong. It should simply work, if you follow the instructions.
Download and save the .fw file from this link: http://fw.obihai.com/OBi110-1-3-0-2886.fwPick up the phone attached to your OBi and dial ***1 and write down the IP address that it reads to you.Open a web browser to that address.Log into your OBi device. The default username and password are both adminClick System Management-->Device Update-->Firmware Update-->Select file to update firmware.Browse to the file you downloaded and select it.Click the "Update" button.
pecan111:
ok...i tried this,but i forgot to mention...all i have on my obi 110 is a blinking green light...i looked this up and it says no connection. i tried plugging the obi into another ethernet opening on router and same thing. switched around the cords to make sure all ports are working on router..and they are.
i had updated the router after the new modem...didnt help.
The modem change is the problem...i cant figure out how to get teh obi back online so i can update it. it was working perfectly prior to this..
and yes, i DL the file previously.. the type of file is a .fw file and it cant open it...that is what i meant by not working.
How do i get the obi to give me a dial tone, if i cant even get one??? i am sorry..i am pooped...every time i update something, something else goes a miss it seems...i am stuck on step one.
give me some guidance on how to get obi on again and i will certainly do the last set of instructions.
:)
thank you !!
PS...i looked on my dashboard on my obi talk acct and it says status "OFFLINE" i also input a direct ethernet cable into the obi via directly from the modem..the obi still wont recognize> it looks like maybe OBI died or mediacom has something???(is it even possible) to block access
marc.guate:
See if you can log into the device directly rather than using obitalk. Obtain your ip address by pressing ***1 on your phone. Then enter this IP address into a webbrowser; I used Chrome. If you can do this you should be able to correctly update the software although you may need to do this with a router other than that supplied by your ISP.
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