ok...i tried this,but i forgot to mention...all i have on my obi 110 is a blinking green light...i looked this up and it says no connection. i tried plugging the obi into another ethernet opening on router and same thing. switched around the cords to make sure all ports are working on router..and they are.
i had updated the router after the new modem...didnt help.
The modem change is the problem...i cant figure out how to get teh obi back online so i can update it. it was working perfectly prior to this..
and yes, i DL the file previously.. the type of file is a .fw file and it cant open it...that is what i meant by not working.
How do i get the obi to give me a dial tone, if i cant even get one??? i am sorry..i am pooped...every time i update something, something else goes a miss it seems...i am stuck on step one.
give me some guidance on how to get obi on again and i will certainly do the last set of instructions.
thank you !!
PS...i looked on my dashboard on my obi talk acct and it says status "OFFLINE" i also input a direct ethernet cable into the obi via directly from the modem..the obi still wont recognize> it looks like maybe OBI died or mediacom has something???(is it even possible) to block access