Allow only calls to Google Voice to be accepted at CallCentric?
Taoman:
Quote from: Ember1205
Assuming that is true, I wonder if I could create a Call Treatment that would work just like the Telemarketer Block and forward to a non-ringing extension or similar.
You could but how is the call treatment going to differentiate between a call forwarded from your GV number or a call made directly to your Callcentric DID? That was the issue that drgeoff's post was addressing.
As Steve said, this is rarely an issue with CC free DIDs. This is how I deal with it. I made a Call Treatment that acts on group membership and redirects the call to "Error message: Number disconnected." If I ever get a telespammer (I never do) to my CC DID I go to the CC Call Records and add that number to my Phone Book from there. I then go into my Phone Book and add that record to my spam group which the Call Treatment acts on. Not an elegant solution but it does take care of that particular number with a few mouse clicks.
SteveInWA:
Quote from: Taoman on May 29, 2016, 07:13:22 pm
Quote from: Ember1205
Assuming that is true, I wonder if I could create a Call Treatment that would work just like the Telemarketer Block and forward to a non-ringing extension or similar.
You could but how is the call treatment going to differentiate between a call forwarded from your GV number or a call made directly to your Callcentric DID? That was the issue that drgeoff's post was addressing.
As Steve said, this is rarely an issue with CC free DIDs. This is how I deal with it. I made a Call Treatment that acts on group membership and redirects the call to "Error message: Number disconnected." If I ever get a telespammer (I never do) to my CC DID I go to the CC Call Records and add that number to my Phone Book from there. I then go into my Phone Book and add that record to my spam group which the Call Treatment acts on. Not an elegant solution but it does take care of that particular number with a few mouse clicks.
+1 -- exactly what I do.
While I very rarely get unwanted calls to my CC free NY DID, I also have two former local POTS lines ported to Callcentric, and I do get spammed occasionally on those lines. I simply add those callers' numbers to my CC phone book as members of a "spam" group.
Ember1205:
Again - I was looking for ways to deal with being SPAMMED. An occasional call or misdial is easy to deal with like you've described and how I deal with it on my cell phone.
I was interested in knowing if there was "more" that I could have at my disposal, and the answer is no.
There is identifying information when the call first comes in to know that it has been forwarded. Those with Android cell phones that use Google Voice are aware as they see calls to their GV number indicate on initial ring that it is a forwarded call. CallCentric does not expose this information for consumption, so it's a non-starter.
Appreciate the responses.
Ember1205:
Let the SPAMMING begin.
I am now getting quite a few calls to my CC number (completely bypassing the rules that I have built into GV, and which are working very well).
I need a solution that doesn't require a ton of maintenance to add processing rules at CC that will keep the robodialers, scammers, telemarketers, and SPAMMERS away. Anyone have an idea?
SteveInWA:
Go to https://www.nomorobo.com/
Sign up. Tell nomorobo that you use Vonage (nomorobo doesn't know that Callcentric supports simultaneous ring but they know that Vonage does; that's all that matters to them). Enter your Callcentric DID number. Write down the nomorobo number it assigns to you.
Edit your Callcentric call treatment for calls that you are forwarding from Google Voice to Callcentric. You should have this as your last call treatment in the list, and it should now be forwarding calls to the CC DID extension that is set up on your OBi.
Add a rule to simultaneously ring the nomorobo number.
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