Obi202 - Phone Not Ringing...sometimes
voipmvtalk:
Ok. So I deleted CC on SP3 and re-registered it. Tested it and call rang ok. Good sign maybe but need to wait more time to be 100%.
Checked the phone jack's per your advice. The one to the fax was a proper two wire/pin going into Port 1. Going into port 2 however was a split of a 2 line phone wire. The side going into obi had just two pins on center. That side was part of a Y configuration (since my base station was designed as a 2 line phone with a single jack on base station). The other half of the Y was not plugged into anything but also a 2 pin. I replaced that with a standard phone jack wire just in case.
A couple test calls and I'm hopeful now as I had a decent wait and it rang on 1st shot. So if this works won't be sure if re-registering was the fix or the wires (or both). I will test first thing in the morning.
If this works I wonder if it is ok to switch back to a free DID instead of the $5.95 one I'm using now with CC. Only did that paid one because one thread a couple years ago here said the GV CLEC may have issues connecting with CC's free DID's CLEC.
SteveInWA:
I'd suggest taking "baby steps" and testing your current setup for a week, before changing the Callcentric DID you are using as your forwarding target.
There have been no significant/reported issues with Google Voice forwarding to Callcentric's free DIDs for a long time. There was a transit carrier issue between the two that was resolved, so there should be no difference forwarding to a free Telengy (Callcentric's own CLEC) number vs. any other number supplied by Callcentric.
voipmvtalk:
I waited 30 minutes and same thing. First call no ring. Second call ring ok. CC just responded to my ticket and said they will attempt to troubleshoot as well now.
SteveInWA:
Quote from: voipmvtalk on September 13, 2016, 09:36:15 pm
I waited 30 minutes and same thing. First call no ring. Second call ring ok. CC just responded to my ticket and said they will attempt to troubleshoot as well now.
Good luck. Let us know what they have to say about it.
voipmvtalk:
Ok so I heard back from them and they said they sent an INVITE to my obi but it did not receive a response on the first call. Follow up calls they did see the response.
I thought maybe my router or some setting so put obi directly onto xfinity modem port and initial tests all worked ok. CC got back to me and said to disable SIP Passthrough under my WAN setting so I tried that, put the obi back on the router and initial tests appear to indicate it is now working properly.
I will do a few more tests over the day with a couple different numbers and also allow the router to "time out" like before but I suspect the SIP Passthrough setting was the culprit here.
Why the initial call failed and follow up calls immediately after were successful I do not know unless the initial call opens up the SIP or closes it so it is set favorably for the follow up calls.
Anyway so far so good with this setting change!
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