OBI100 configuration error
bill-cary:
This may be a case for attorneys general as bad business practices.
Today My sister called and said her phone wasn't working that there was a config error and that OBI wanted $10./yr for support to fix it. She wasn't happy. When I looked at the config I couldn't find anything really wrong and it was just working in FL when she unplugged it - she is now in NY. The message said to go to OBItalk and configure it. When one goes there it says that it needs the latest firmware update and they are now charging $10. to do the update. (I think it may have indicated that you could do it yourself without charge.) So I went looking for the LATEST release of the firmware and found it was 1.3.0 build 2872 - which she had - so what is the problem? Then I read the forum and found lots of unhappy people. Someone provided a link to the "LATEST" firmware which specifically said OBI102 and it was build 2886 - So is this build only for a 110 since it wasn't listed for the 100?
I then checked my 100 and I had the same problem - my 200 worked fine. So after trying a number of "fixes" without any success, I decided to load 2886 as a last resort. Simple, works fine. One must ask.... is OBIs lack of information and indeed a little deception all about collecting $10./yr from all the 100 owners. My sister and I are having 2nd thoughts about OBI's business ethics. Maybe the Attorneys General should wake them from there stupor.
Anyway, you can't do it with ***6 1. You must download the file from here -- http://fw.obihai.com/OBi110-1-3-0-2886.fw - which is for any 100 series - log onto your OBI, go to "System Management" - "Device Update" - point to the file and click update. Wait a few minutes after the update and you should be good to go.
SteveInWA:
Instead of an attorney, you need a reading tutor.
This procedure is for OBi 100 and 110 models, which use the same firmware.
Download and save the .fw file from this link: http://fw.obihai.com/OBi110-1-3-0-2886.fwPick up the phone attached to your OBi and dial ***1 and write down the IP address that it reads to you.Open a web browser to that address.Log into your OBi device. The default username and password are both adminClick System Management-->Device Update-->Firmware Update-->Select file to update firmware.Browse to the file you downloaded and select it.Click the "Update" button.
warsurplus:
@SteveInWa, your comment towards bill-cary seems a little harsh. I know you've contributed a lot to this board so I'm not trying to flame you but my assessment of bill-cary's comment showed he had an understanding of the thread and he was simply pointing out the possibly shady business practice from Obihai in forcing the ten dollar fee to perform the firmware update and get everyone onboard the new Google authentication method. Did you read his entire post? I don't think he needs a reading tutor, his post showed he understood the issue.
BTW, I'm new to the board, but have been using obi100 since Oct 2011 without issue and have set up friends and family with same. Thanks for all of your contributions to this board.
lazbat:
Thanks @SteveInWA, your instructions to update firmware manually for Obihai 100 worked like a charm!
tazmo8448:
Since when after you buy a product an the firmware needs to update is it a warranty issue? The warranty is for the failure of the unit NOT the firmware to make it run. Some dude talked his way into ''hey... I know how to generate more revenue so's we can have a big bonus this quarter!'' and they went for it...greedy so n so's.
To have an issue with firmware that everyone uses, especially with GV, is almost like a slap in the face. I use all sorts of electronic and computer devices that require firmware updates from time to time an not once was it considered a 'WARRANTY' issue...nice try Obi.
Now the big question; in the future where may we find these firmware updates?
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