OBI100 No Service Available Message - Fixed
JackL:
My Obi100 had some problems since a couple of weeks ago, calling-in is Ok, but when calling out, it says 'No Service Available', then I updated the firmware to be 2882, still doesn't work. Please give me the step-by-step details how to 'delete the current configuration and Press the GV set up to reconfigure', OR any other solution to fix this problem. Many thanks.
Quote from: guchino on June 14, 2016, 02:24:40 pm
I have the same problem. I reset my Obi 110 and updated firmware (it said it was current and didn't update). Now my dashboard shows service not configured. I had to delete the current configuration and Press the Google Voice set up to reconfigure. Now it's working again.
drgeoff:
Quote from: JackL on July 12, 2016, 05:05:45 pm
My Obi100 had some problems since a couple of weeks ago, calling-in is Ok, but when calling out, it says 'No Service Available', then I updated the firmware to be 2882, still doesn't work. Please give me the step-by-step details how to 'delete the current configuration and Press the GV set up to reconfigure', OR any other solution to fix this problem. Many thanks.
http://www.obitalk.com/forum/index.php?topic=11384.0
JackL:
Many thanks to Drgeoff again, Now it works!!!
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Sandy225:
Clicking on the service providers button doesn't seem to work. It's giving me the standard error as below. Does that mean obihai is forcing me to pay the $10 inspite of manually updating the firmware?
Your device may have outdated, old software which no longer complies with Google Voice security requirements.
The latest software, available through your OBiTALK account, will ensure that you can continue using Google Voice on your OBi securely. To get the latest software, please make sure your device is within its one-year warranty and support entitlement or that you have paid for extended support. Obihai support entitles you to the latest software for your OBi with automatic software updates as well as expert advice from Obihai's support team.
OBi customers may also visit: www.obitalk.com/info/support for more information including access to the OBiTALK forum.
SteveInWA:
Quote from: Sandy225 on July 15, 2016, 03:37:09 pm
Clicking on the service providers button doesn't seem to work. It's giving me the standard error as below. Does that mean obihai is forcing me to pay the $10 inspite of manually updating the firmware?
Your device may have outdated, old software which no longer complies with Google Voice security requirements.
The latest software, available through your OBiTALK account, will ensure that you can continue using Google Voice on your OBi securely. To get the latest software, please make sure your device is within its one-year warranty and support entitlement or that you have paid for extended support. Obihai support entitles you to the latest software for your OBi with automatic software updates as well as expert advice from Obihai's support team.
OBi customers may also visit: www.obitalk.com/info/support for more information including access to the OBiTALK forum.
Read and follow the instructions: http://www.obitalk.com/forum/index.php?topic=11384.0
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