Obi100 "There is no service available to complete your call"
WaltB:
My Obi100 has been working flawlessly for years. This morning, I wake up, try to make a call and I get the message "There is no service available to complete your call." It couldn't have happened at a worse time as my dad is in the hospital.
The power LED stays solid Green. The internet LED blinks Green, but there is NO green on the phone LED. Only when I pick up and try to make a call, the Phone LED icon blinks a steady Green.
On my Obitalk dashboard the Status is "Connected" and Green. Then, it quickly changed to "Error Click here for more"
I do and it gives me a number to dial. I dial and it takes me to a page where it says I have no support?
What should I do?
Thanks
WaltB:
Update: It finally connected when I entered the number provided. It then asked for a admin Password to confirm? But I have NO idea what that password is?
Now it says "Service Not Configured"
bong:
whats happening to our ObiTalk device?
mo832:
Same exact problem here. Except I went to the Obi main site and went through the troubleshooting. It says if you get the "backing off" error, delete the GV account and then re-add it. When I tried to re-add, I get an error message at the top saying the Obi device's annual support entitlement has expired. Wha??????? Since when did they have an annual support requirement?
Furthermore, there is no button to renew the service on the page that it tells me to.
Someone help???
johnfromjax:
I just had the same issue arise with my OBI100. Says no service available. The right light on the box is not lit but goes green if I lift phone to dial.
My SPi Status says Backing Off (0s):
TCP connection to 173.194.212.1.
The dashboard shows status of green.
Any idea what this means?
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