Really poor way to handle things

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Rick:
No where have I seen an explanation.  What changed that rendered 2872 non-functional?  Why is it still working for some?  Why did some stop working and then start working again without an update? Why has OBI not responded to any posts or updated the firmware thread?  Where is Sherman?....

Mango:
Since Google Voice is a free service with no SLA and no support, we will likely not get an answer to your questions.

Quote from: Rick on June 16, 2016, 03:26:38 pm

Where us Sherman?....

Back in 2012, Obihai pushed a firmware update via OBiTALK.  Some users got their panties in a bunch about their firmware being updated automatically, and Sherman hasn't posted much since.  For a while Mark was answering questions here but he left the company over a year ago.  Since then the forum has been more or less running itself.

SteveInWA:
Quote from: nlurker on June 16, 2016, 10:33:15 am

This whole fiasco got me to thinking.  If Obihai were to go out of business or shut down their servers, would my 110 immediately stop working, or would it continue to function at least until the next time Google makes another change that breaks it?


Obihai is doing fine financially.  They're selling devices by the millions to major service providers worldwide, not just in the USA.  The OBi retail/Google Voice business on Amazon, Newegg, etc. is a small portion of their overall revenue stream.  Don't worry about that.

And, let's be clear:  there never was, and still isn't, any promise or warranty that OBi devices can or will support Google Voice (technically speaking, Google XMPP) forever, nor is Obihai responsible for whatever business or technical decisions that a third party (Google) makes in the future with respect to XMPP support.

That said, consider this, for the sake of betting odds:  Google is continuing to support, and even expand, the use of Google Voice, and Google Chat/XMPP, via appropriate Oauth 2.0 authentication, for OBi devices, Google Project Fi, Google Fiber Phone, etc.  The service is growing, and it is not at risk of shutting down.

Finally, you have a powerful and industry-leading generic SIP ATA or IP phone, that can be used with the SIP VoIP provider(s) of your choice, now, and in the future.

billsimon:
Quote from: SteveInWA on June 16, 2016, 06:57:29 pm

And, let's be clear:  there never was, and still isn't, any promise or warranty that OBi devices can or will support Google Voice (technically speaking, Google XMPP) forever, nor is Obihai responsible for whatever business or technical decisions that a third party (Google) makes in the future with respect to XMPP support.


Obihai claims boldly that they support Google Voice. It's clever wording though. Just because they support Google Voice doesn't mean Google Voice supports them, though I think most people take it to be a mutual partnership.

Obihai would probably do better to set reasonable expectations about Google Voice functionality so that forum users don't grab their pitchforks every time there is an unpublished change or glitch that affects service.

SteveInWA:
Quote from: billsimon on June 16, 2016, 07:10:34 pm

Quote from: SteveInWA on June 16, 2016, 06:57:29 pm

And, let's be clear:  there never was, and still isn't, any promise or warranty that OBi devices can or will support Google Voice (technically speaking, Google XMPP) forever, nor is Obihai responsible for whatever business or technical decisions that a third party (Google) makes in the future with respect to XMPP support.


Obihai claims boldly that they support Google Voice. It's clever wording though. Just because they support Google Voice doesn't mean Google Voice supports them, though I think most people take it to be a mutual partnership.

Obihai would probably do better to set reasonable expectations about Google Voice functionality so that forum users don't grab their pitchforks every time there is an unpublished change or glitch that affects service.


Oh please.  That was a two-year-old discussion.  You can debate all day, the definition of "support".

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