Really poor way to handle things
billsimon:
Where is the two year old discussion? I'm not referring to anything other than what they are currently claiming. I think this point is valid and it is one of the reasons people get upset (the guy who asked Amazon for a refund on a purchase from 4 years ago because Obihai defrauded him??).
Precisely because the definition of "support" is debatable, it would help people have more realistic expectations of the Google Voice connection if they understood that Google acts independently and Obihai may have to take a moment to patch firmware after a Google update.
Lavarock7:
This reminds me of the problem we had a while back.
All of a sudden boats were disabled out at sea. The reason? The US Government decided that it would be a great idea to force people to use a blend of gasoline and ethanol. The ethanol ate through the fuel lines disabling much gas-powered equipment.
So who's fault is it? The government for wanting to change how things are done, or the equipment manufacturers who, perhaps 10 or 20 years ago did not envision that they may have to support a non-gasoline additive sometime in the future?
Obihai is not Google and Google is not Obihai. GoogleVoice was around long before Obihai and eben though there may be some agreement of interoperability, it is not guaranteed.
MRTT:
Quote from: Mango on June 16, 2016, 04:26:23 pm
... Back in 2012, Obihai pushed a firmware update via OBiTALK. Some users got their panties in a bunch about their firmware being updated automatically, and Sherman hasn't posted much since. For a while Mark was answering questions here but he left the company over a year ago. Since then the forum has been more or less running itself.
I was wondering why the obi 100/110 firmware thread has zero mention of newer fw 2886. Too bad obi cannot be bothered to keep the thread up to date.
Still... glad to see obi supporting the 110's by updating the firmware.
bryki:
Kind thanks to SteveInWA for the link and instructions to perform the needed update. You're a lifesaver!
PeterK:
OMG no kidding this was a REALLY bad way of handling things. My phone just stopped working this morning and I had no clue why. When I went to Obitalk I saw that my device is not up to date for Google Voice. That's it. No explanation of how to correct it except to say I can pay $10 for service!!!
Needless to say I was outraged. i have never seen a hardware company make you pay for a firmware update. Not cool ObiHai, not cool at all.
THANK YOU SteveInWA for the link and instructions. Took all of 2 minutes to complete and now my device works again!
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