Why does my home phone say "Line In Use" after hanging up phone call?
mainhome4:
My setup: I'm using Google Voice and Callcentric with a Obi110. I forward my Google Voice number to Callcentric number, which rings my phone line at home with Obi110. This way I get to use cnam database.
Problem: Whenever I hang up the phone at home after talking to someone, the phone says "Line In Use" even though no line is in use. To fix, I must grab another phone in the house, click the phone button, and then click the phone button again to get rid of the "Line In Use" message on the phone. How can I fix this so when I hang up the phone, it properly ends the call and doesn't say "Line In Use" after a call?
drgeoff:
Can you confirm my assumptions that:
1. your phones are connected to the PHONE port of the OBi110 via in-house phone wiring. If yes, temporarily plug one phone directly into the 110's PHONE port and test if you still experience the "line in use" problem.
2. nothing is plugged in to the 110's LINE port.
mainhome4:
Quote from: drgeoff on June 20, 2016, 02:23:22 pm
Can you confirm my assumptions that:
1. your phones are connected to the PHONE port of the OBi110 via in-house phone wiring. If yes, temporarily plug one phone directly into the 110's PHONE port and test if you still experience the "line in use" problem.
2. nothing is plugged in to the 110's LINE port.
drgeoff,
The phones are connected to the phone port of the OBI110 via in-house phone wiring. When plugging one phone directly into the OBI110, the problem goes away. Also, nothing is plugged into the OBI110's line port.
Any ideas on fixes?
drgeoff:
I suspect the problem is caused by your in house wiring. But before trying to debug that I suggest you check that it is not caused by the two phones. Get one of those adapter things with one RJ11 plug and two RJ11 sockets. Use that to have two phones plugged in to the OBi without using the house wiring. If the problem is still not present, that is quite conclusive that something is awry with the phone wiring in the house.
Are you 100% sure that the house phone wiring is completely disconnected from any telco wires coming into your property?
mainhome4:
Quote from: drgeoff on June 21, 2016, 11:27:12 am
I suspect the problem is caused by your in house wiring. But before trying to debug that I suggest you check that it is not caused by the two phones. Get one of those adapter things with one RJ11 plug and two RJ11 sockets. Use that to have two phones plugged in to the OBi without using the house wiring. If the problem is still not present, that is quite conclusive that something is awry with the phone wiring in the house.
Are you 100% sure that the house phone wiring is completely disconnected from any telco wires coming into your property?
I don't think it's my in-house wiring because when I just used Google Voice for calls, this issue did not occur. And yes, I am sure that the in-house telco wiring is completely disconnected. I'm thinking it may be a setting in my Callcentric account that is causing the issue, as the issue didn't occur until I started using Callcentric. Any VOIP settings come to mind that you think could possibly cause this issue? I just lowered the time before going to voicemail to 15 seconds to see if that fixes the issue. The phone used to ring for 20 seconds and then go to voicemail when I used Telco. My Callcentric account was set to ring for 30 seconds before going to voicemail. So I'm lowering it to 15 seconds now to see if that might fix the issue(since the phones used to ring for 20 seconds before going to voicemail).
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