Add obi device

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lostobi:
Hi everyone,

I am trying to setup my obi110.  My problem is adding the device.  After dialing the number **5 XXXX I receive the error Failed to connect to your device.  I am able to see my IP and tried resetting the device and using firefox and IE.  Please help...

RonR:
Wih the OBi at factory defaults and connected to the Internet, can you dial **9 222 222 222 and reach the OBiTALK echo test?

lostobi:
Hi RonR,

I tried dialing **9 222 222 222 and it says there is no service available to receive your call.

RonR:
Using your web browser, go to the IP address returned by dialing ***1.

What is the OBi status at?:

Status -> System Status -> OBiTALK Service Status -> Status

It should be : Normal (User Mode)

If it's not, it would appear the OBi isn't making it out to the Internet.

lostobi:
It says "Acquiring Service". ???

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