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Author Topic: Register Failed: No Response From Server  (Read 487 times)
klayrik
Newbie
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Posts: 1


« on: May 26, 2020, 11:38:59 am »

I have VOIP with PhonePower.  My phone worked fine yesterday, but suddenly today it stopped working.  When I look up Obi profile, I'm getting the error message, "Register Failed: No Response From Server."  Called PP tech support, they suggested I do a factory reset and readd the device.  I did that, and still getting the same error message.  Since Obi doesn't have anyone you can talk to about issues, here I am.
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drgeoff
Hero Member & Beta Tester
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Posts: 4779


« Reply #1 on: May 26, 2020, 01:18:27 pm »

I have VOIP with PhonePower.  My phone worked fine yesterday, but suddenly today it stopped working.  When I look up Obi profile, I'm getting the error message, "Register Failed: No Response From Server."  Called PP tech support, they suggested I do a factory reset and readd the device.  I did that, and still getting the same error message.  Since Obi doesn't have anyone you can talk to about issues, here I am.
It is not necessary to "readd the device" after a factory reset.  So what "reset" procedure did you do and what "readd" procedure did you do?
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