Tutorial: Setup with Google Voice and Callcentric for Caller Id Name and e911
SteveInWA:
Quote from: WeaverGrace on December 03, 2017, 10:21:55 am
Thank you to everyone who contributed to this topic and got me up and running with Google Voice and CallCentric. I'm especially thrilled to have free voice, and e911 with VOIP.
I'm stuck trying to get Caller ID to work. I followed the steps:
Went to GV Legacy
Went to Settings
un-checked Google chat
clicked on Add Another Phone
entered:
Name: CallCentric
Number: the CallCentric # from my CallCentric Dashboard
Phone Type: Home
Text Settings: unchecked box
When I clicked on Save, I got "The forwarding number is invalid."
My CallCentric Dashboard shows that 911 Service is Active on my account, and also shows the calls that I made and received that confirmed my active services.
I welcome any further questions. I hope that answers to this question might help others.
Thank you for any suggestions that you offer.
Let me guess: you entered your Callcentric 1777xxxxxxx number as a forwarding number. No, you can't do that. The 1777 number id not a real PSTN telephone number. It's your Callcentric account number, and it can be used for calls between two Callcentric numbers via SIP VoIP. You need to get an inbound telephone number from Callcentric (known in the telco industry as a DID number). Callcentric has free NY State numbers, or you can get a local number for a small fee. Forward your Google Voice calls to that number.
WeaverGrace:
Steve, you guessed precisely. Thank you! I'll have to figure out how to get another number...
[a few minutes later]
Done! Thank you so much!
[now waiting for a call from anyone whom I didn't program into my phone so I can test the caller ID...will let you know]
redbird:
Say, thanks for the great tutorial.
I've been using google voice with my OBI for a couple of years now and surely missed caller id and since my Anveo 911 was due up thought I'd try this.
Worked out great, thanks again.
SteveInWA:
Quote from: differentflies on January 16, 2018, 02:27:09 pm
Quote from: SteveInWA on December 03, 2017, 01:59:11 pm
Let me guess: you entered your Callcentric 1777xxxxxxx number as a forwarding number. No, you can't do that. The 1777 number id not a real PSTN telephone number. It's your Callcentric account number, and it can be used for calls between two Callcentric numbers via SIP VoIP. You need to get an inbound telephone number from Callcentric (known in the telco industry as a DID number). Callcentric has free NY State numbers, or you can get a local number for a small fee. Forward your Google Voice calls to that number.
Newbie here... I just signed up for a free NY number from Callcentric. Where/How the heck do I find the actual phone number to use in my GV call forwarding settings?! Been poking around the Callcentric site for an embarrassingly long time now...
[/quote]
Don't feel embarrassed. It's not very clear to the novice user.
Callcentric is one of many Internet Telephone Service Providers (ITSPs) who provide VoIP telephone service, including pure VoIP<-->VoIP calling (in their case, using their private 1-777 numbers), and by issuing real 10-digit phone numbers.
You need to sign up with them for an actual phone number. They offer free inbound telephone numbers (known as Direct Inward Dial or DID numbers in the telecom world) in NY state area codes. Since they are a regulated telephone carrier, they own blocks of numbers, and offer some of them for free, to encourage use of their other (paid) services. Like other ITSPs, they also offer DIDs throughout the US and other countries, at a monthly fee.
Once you sign up for a NY DID, you then assign a SIP password to that DID on their web dashboard. The DID becomes an "extension" on your Callcentric account. You then configure a SP (SP1--SP4) on your OBi device to register to your Callcentric 1777xxxxxxx number and the SIP password you assigned earlier.
You should also sign up for their 911 service, which has a $1.50/month fee. If you use the OBiTALK portal to set up Callcentric, then you can also configure it to be the SP that is automatically used when you dial 911.
Mrkeja:
Thanks for this tutorial. I did all 8 steps and it works. I did notice my incoming call ring is a double ring instead of ring profile type 1(single ring). I went into the expert settings and made sure the ring type is 1 for both sp1(GV), and sp2(call centric). Is there a way to get all my incoming calls on obi200 to ring single ring type 1 again?
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