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Author Topic: Tutorial on how to setup GV using the web GUI console (not OBi online)  (Read 1759 times)
777funk
Newbie
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Posts: 17


« on: June 23, 2016, 04:21:45 pm »

Been looking for this and coming up short.
thanks!
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SteveInWA
Hero Member & Beta Tester
*****
Posts: 3953



« Reply #1 on: June 23, 2016, 04:32:38 pm »

There is no such thing.  Assuming your OBi is at the current or recent firmware level, you now must use the OBiTALK web portal to configure Google Voice.

Just follow my instructions, here:  http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460
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777funk
Newbie
*
Posts: 17


« Reply #2 on: June 23, 2016, 04:41:16 pm »

Thanks. I found that earlier in the day and updated the firmware (to 2872 on an OBi100 device) but when I go click setup Google Voice, it will go no further and gives me the "Pay $10" schpeel.

EDIT: I should add that it was working for a couple years then just this morning (after making no changes), is saying I have no service.



Here's what it gives me:
 Your device may have outdated, old software which no longer complies with Google Voice security requirements.

The latest software, available through your OBiTALK account, will ensure that you can continue using Google Voice on your OBi securely. To get the latest software, please make sure your device is within its one-year warranty and support entitlement or that you have paid for extended support. Obihai support entitles you to the latest software for your OBi with automatic software updates as well as expert advice from Obihai's support team.

OBi customers may also visit: www.obitalk.com/info/support for more information including access to the OBiTALK forum.
Device Configuration - OBi100
Device Information
Support and Warranty
Hardware Warranty and Premium Technical Support
Start Date
Sep 2013
End Date
Sep 2014
Status
Expired
Premium Technical Support(For Out of Warranty Devices)
Price
$10.00
Duration
1 year
Status
Available
Description: Receive premium technical support via email and phone, from Obihai's Help Desk experts even when your OBi device is not covered by a hardware Warranty.
« Last Edit: June 23, 2016, 04:55:55 pm by 777funk » Logged
SteveInWA
Hero Member & Beta Tester
*****
Posts: 3953



« Reply #3 on: June 23, 2016, 05:01:28 pm »

This question has now been answered probably hundreds of time on this forum in the past month.

Read:  http://www.obitalk.com/forum/index.php?topic=11384.0
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777funk
Newbie
*
Posts: 17


« Reply #4 on: June 23, 2016, 05:15:30 pm »

Thanks. I found that link before I posted this thread and it didn't work.

As mentioned, I updated the firmware to 2872. (EDIT: Just double checked this and even ran it again just in case but it would not run again since it's already running that firmware).

When I click SP1 from the OBiTalk Web Portal; then click setup GV, it gives me the message above (in REPLY #2).

Any other ideas?
« Last Edit: June 23, 2016, 05:19:00 pm by 777funk » Logged
SteveInWA
Hero Member & Beta Tester
*****
Posts: 3953



« Reply #5 on: June 23, 2016, 05:18:21 pm »

I found that link as well (before I posted this thread) and it did not work. As mentioned, I updated the firmware to 2872.

When I click SP1 from the OBiTalk Web Portal then click setup GV, it gives me the message above.

Any other ideas?

You are not following the instructions.  IF you did, it would update your device to firmware build 2886, not 2872.  Here is the direct link to build 2886:  http://fw.obihai.com/OBi110-1-3-0-2886.fw
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777funk
Newbie
*
Posts: 17


« Reply #6 on: June 23, 2016, 05:27:23 pm »

Ok, I guess what threw me off was this (quoting from the download page your link directs to http://www.obitalk.com/forum/index.php?topic=9.0:
Quote
OBi100/OBi110: http://fw.obihai.com/OBi-latest.fw
1-3-0-2872 (2.1MB)

In can certainly understand the frustration of solving this problem many times over! Sorry about that.

I'd think though, if it were a little more clear which firmware were necessary (not the 2872 mentioned at the link above), my first google search which led me to your original post, would have done the trick and spared this thread and the 2+ hours of trial and error before starting the thread.

Regardless of that, thanks for your help. It works!
« Last Edit: June 23, 2016, 05:34:22 pm by 777funk » Logged
SteveInWA
Hero Member & Beta Tester
*****
Posts: 3953



« Reply #7 on: June 23, 2016, 05:33:44 pm »

Yes, the official firmware update web page has an incorrect, outdated written description of the firmware build on it, but the actual build that it downloads should be 2886.

Glad to hear that it's working now.
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