Obi1022 with Obi202 Ringing Issues
eightminobi:
First, although it's been four days, in truth I am tackling the install that's located in my office and not at home and I don't get to spend any time on it while home and only very limited time while at the office. Four days translated into maybe an hour of actual time--and most of that hour was spent reading posts here and posting my questions. Clearly, I wasn't toiling away incessantly for four sleepless days...
Second, there is a difference between someone who is trolling and trying to rile you guys and someone who is legitimately trying to understand new terminology and is using this forum as the support group it purports to be. Intended or not, I have the impression that this is a hostile-to-newbies group--and that's okay, but it's just not very inviting. I never have been shy admitting when I don't understand something and were it not for my own academic and professional achievements, this group would have me wondering whether or not I'm some sort of a dolt. I could understand if you had a "read this before posting" section so that you could come down hard on people who might not understand some basic facts about OBi devices or OBiTalk service, but as far as I know, that document doesn't exist. I understand that I'm quite new to VOIP and have almost no knowledge of the OBi products, and what I'm seeing on this forum from some posters is just a little bit of arrogance. I don't fault arrogance from people who've earned their stripes but it's just not my personality to engage them for too long, especially when things turn to ad hominem attacks, which I believe is tantamount to high-school bullying.
Now to wrap up: Everything I wanted to achieve is now working, so I'm happy! However, I realize that I have three VOIP points-of-failure: Vitelity, the OBiTalk network, and my OBi202--plus infrastructure failure points (power, for example) to boot. So when I combine those facts with your last message, I understand that I would be in a far better up-time situation to off-load as much of my phone system to a hosted ITSP/VOIP solution. I never needed to compare Vitelity to Callcentric, but it looks like it might be time to switch (I have no particular reason for staying with Vitelity...).
Thanks again for all your help,
Steve
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