What is the "Please enter your security code" message?

[TTCP]

Hi, does anyone know the following situation?

If a caller makes a call to my OBI 200, and is greeted by Auto Attendant, and he presses "1" to continue this call. Then the phone attached to the OBI 200 phone port will ring, as expected. But at the end of the 10th ring, the ring will stop, and the caller will hear a message: Please enter your security code.

What is this message?

[drgeoff]

Does the phone have an answering machine capability which you are not using?

Is the message spoken by a different person from the one you hear when dialling ***1 on the phone plugged in to the OBi?

Try repeating the call to the AA when the phone is not plugged in to the OBi.

[TTCP]

The phone has built-in answering machine. But it is turned off.

The "Please enter your security code" message is spoken by computer sound, similar to the sound in the IVR.

I unplugged the phone from the OBI 200, and I used my cell phone to call my OBI. I can still hear 10 rings from my cell. But at the end of the 10th ring, the call get disconnected by itself ( and there is no "Please enter your security code" message in this situation ).

Is OBIHAI hard-coding some undocumented behaviour in the Auto Attendant feature?

[drgeoff]

I suspect this has absolutely nothing to do with your OBi.

It is not unusual for answering machines to have the capability of being accessed remotely, even when the answering mode is turned off. Typically the answer mode can be turned on by waiting for a large number of rings (much more than its normal auto answer delay) until prompted to enter the security code.

Consult the phone's manual.

[Lavarock7]

I agree. Many answering machines have a system that allows you to access and enable or disable functions remotely. This is a setting based upon number of rings when the machine is set not to answer.

The X-10 phone answering unit did that to allow me to remotely turn on lights at the house if I did not have an answering machine connected. They thought that regular callers would hang up before say 10 rings.

[revengineer]

It could also be the voicemail box provided by the VOIP provider.

[drgeoff]

It could also be the voicemail box provided by the VOIP provider.

A voicemail system that asks callers to enter a security code sounds much less useful than the usual sort that invites them to leave a message.

[Lavarock7]

Searching for 10 rings and please enter your security code came up with a Vtech cordless phone manual that states:

Even if the Answering System is set to OFF, it will still answer calls after 10
rings. An announcement, "Please enter your security code" is given, and you
can enter your security code to use remote operation. (See Remote Operation
of Answering System)

So as I said earlier, I think it is some type of override on the control of a device.

Cellphones and so on usually ask for a PASSWORD to listen to messages, but security code infers some type of equipment control (turning things on and off like remote control of an answering system).

[BigJim_McD]

I remember this happening to me after switching incoming calls from Google Voice to a VoIP service provider on our: 
Vtech DS6151 Dect 6.0 2-Line Expandable Cordless Phone with Digital Answering System and Caller ID.

I configured the VoIP service's Voice Mail to answer in less than 10 Rings to clear up the problem at the time.

Now, I use my Google Voice phone number to screen calls and Google Voice's Voice Mail answers after about 4-Rings.

[TTCP]

I have to say this is one of the most useless annoying and definitely unwanted features from V-Tech telephones, like the much-hated Google Instant Search, or like that the Skype application deliberately refuses to close when I click the "close" menu item.

I mean it when I decide to turn off the built-in answering machine on my V-Tech phone. Why do those pointy-headed pink-hair hippie V-Tech engineers think that it is cool to secretly inject a useless sneaky and potentially insecure override mechnism, only serving to cause confusion and invite voice-mail hacking. Plus they deliberately decide that My V-Tech cordless phone answering machine security code must be only 2-digit, deliberately designed to be insecure. Do they derive perverse pleasure seeing my telephone built-in answering system get hacked, and my confidential voice mail got stolen/deleted by hackers?

I will vow that from now on, I will avoid V-Tech telephones like plague.

[Lavarock7]

A qquick search shows that *some* VB-Tech phones can have remote access disabled...

http://www.manualslib.com/manual/929162/Vtech-Vt9011.html?page=48