What is the "Please enter your security code" message?
TTCP:
Hi, does anyone know the following situation?
If a caller makes a call to my OBI 200, and is greeted by Auto Attendant, and he presses "1" to continue this call. Then the phone attached to the OBI 200 phone port will ring, as expected. But at the end of the 10th ring, the ring will stop, and the caller will hear a message: Please enter your security code.
What is this message?
drgeoff:
Does the phone have an answering machine capability which you are not using?
Is the message spoken by a different person from the one you hear when dialling ***1 on the phone plugged in to the OBi?
Try repeating the call to the AA when the phone is not plugged in to the OBi.
TTCP:
The phone has built-in answering machine. But it is turned off.
The "Please enter your security code" message is spoken by computer sound, similar to the sound in the IVR.
I unplugged the phone from the OBI 200, and I used my cell phone to call my OBI. I can still hear 10 rings from my cell. But at the end of the 10th ring, the call get disconnected by itself ( and there is no "Please enter your security code" message in this situation ).
Is OBIHAI hard-coding some undocumented behaviour in the Auto Attendant feature?
drgeoff:
I suspect this has absolutely nothing to do with your OBi.
It is not unusual for answering machines to have the capability of being accessed remotely, even when the answering mode is turned off. Typically the answer mode can be turned on by waiting for a large number of rings (much more than its normal auto answer delay) until prompted to enter the security code.
Consult the phone's manual.
Lavarock7:
I agree. Many answering machines have a system that allows you to access and enable or disable functions remotely. This is a setting based upon number of rings when the machine is set not to answer.
The X-10 phone answering unit did that to allow me to remotely turn on lights at the house if I did not have an answering machine connected. They thought that regular callers would hang up before say 10 rings.
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