What about Obihai support?
Fablog:
Thanks Mango , it's exactly one of my goal. Moreover, I would like to know what other did in this kind of situation, if they received any help from Obihai opening a support ticket.
Fablog:
2 months since I opened a ticket and no answer from Obi support. It's seems this company act like a near dead company. I have 2 OBI dead now, I don't think I will buy it again.
LTN1:
Quote from: Fablog on August 24, 2016, 10:36:04 am
2 months since I opened a ticket and no answer from Obi support. It's seems this company act like a near dead company. I have 2 OBI dead now, I don't think I will buy it again.
Have you checked your SPAM folder in case Obihai's response was accidentally caught there? If you have checked it, why would you want to wait for 2 months then complain? I would have sent an e-mail or called them within 3 days of no response. Their contact information is readily available here: http://www.obihai.com/contact
The other day when I had difficulties accessing the OBiTalk site, I e-mailed them at support@obihai.com and they responded within the same day. And I didn't have a warranty/support plan--as it has already expired.
drgeoff:
I have not yet needed to request support from Obihai.
However, in about the last two months there has been no action on the spam posts I have reported. Previously, spam I reported was deleted within a day or two.
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