Phone suddenly not ringing
Ehecatl:
Hi folks.. This is my 1st post here. I've had my OBi100 for a couple of years, and it's been working flawlessly together with my Google Voice account.
I've searched and read through a number of old posts here, and know that OBiTALK cannot really offer much support for Google Voice issues. But the only posts I found here concerning Google Voice connected phones not ringing were from several years back. I'm wondering if anyone may have more current information.
Today two people had to call my cell phone after the 6 rings Google Voice is set to timed out without ringing. I've tested my portable phone's ringer from its menu, and it functions properly.
Is there any chance anyone here may know if there's been any recent change in Google's support for not just voice calls, but specifically for the ability to ring a to an OBiTALK connected phone?
I'll check to see if I can find a Google forum to ask about this. If anyone is aware of any other forums where I might get feedback on this I'd really appreciate it
Thanks
drgeoff:
As you made no mention of updating the firmware recently it is a fairly safe bet that you have not and I suspect that you cannot make outgoing GV calls either.
If so your plight is probably the same one that has been the #1 topic of posts here in the last two months. For example http://www.obitalk.com/forum/index.php?topic=11408.msg75179#msg75179
Ehecatl:
Hi drgeoff. I'm sorry I forgot to mention I did indeed update my firmware just about a month ago. I came right here and found that thread when I found the OBi100 not working.
The firmware I installed was OBi110-1-3-0-2886.fw. Is it possible that a newer firmware version issued since?
Thanks
drgeoff:
No, 2886 is the latest.
1. Were incoming and outgoing GV calls working after you updated the firmware?
2. Are outgoing GV calls working now?
Log in to google.com/voice and under Settings, Forwarding phones, check that 'Chat' is ticked.
Ehecatl:
1. Were incoming and outgoing GV calls working after you updated the firmware?
Yes, and incoming ones were ringing here
2. Are outgoing GV calls working now?
Yes
Log in to google.com/voice and under Settings, Forwarding phones, check that 'Chat' is ticked.
Yes
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