NoMoRobo trouble with Obi202, GV & Callcentric
drgeoff:
Quote from: StudioD on August 26, 2016, 11:27:04 am
Thanks, then my main question remains, are there any additional settings in the Obi adapter that need to be made for compatibility with NoMoRobo?
I think the answer to that is no. But my credibility is currently a bit low. :) (You could check that the IncomingCallRoute for the Callcentric SP is set to the default value - ph.)
Callcentric has Reports. Do they shed any light on what happened to the non-ringing calls?
And the OBi has Call History (available only via the local web interface, not via the Obitalk portal). Does it show anything about the missing calls?
azrobert:
Is your NoMoRobo number tollfree? You can setup your OBi202 to route calls to NoMoRobo if it's a tollfree number.
SteveInWA:
The best way to handle this is with a Callcentric call treatment.
Create a call treatment (or edit your existing call treatment) to simultaneously ring the Nomorobo number and your OBi extension.
If you don't understand how to do that, let me know and I will walk you through the details.
dudly:
Don't know if this is specifically what you are looking for, but it works 100% for me. Once you have your address book set up, only the robo calls never get through. Initially some friends wondered about pushing 5 or 6 or whatever to get through, but it does not take long to add everyone to your phone book.
Set up a call treatment for : Telemarketer Block
With our Telemarketer Block feature you can dramatically reduce and potentially eliminate unwanted telemarketing and robocalls.
When activated, inbound callers (to the DIDs that you have this feature activated on) will hear an automated message which will require them to press a specific key (1-9) in order to complete their call. Your Callcentric Phone WILL NOT begin to ring, until AFTER the inbound caller has successfully pressed the requisite key on their phone.
**Callcentric Tip: By configuring your friends, family, and colleagues' phone numbers into your Callcentric Phone Book and setting up a prioritized "Call Treatment" to route calls from these numbers directly to your phone, you can ensure that ONLY callers from unknown numbers will be prompted to press the requisite key (1-9) in order to complete their call.
Taoman:
Quote from: dudly on August 26, 2016, 10:20:53 pm
Don't know if this is specifically what you are looking for, but it works 100% for me.
Good idea but the OP uses Google Voice to forward to Callcentric. Your solution won't work since Google Voice ignores early media. And the Telemarketer Block is an example of early media.
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