registration to sigpgate failed

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gworona:
I'm trying to set sp2 to sipgate and am not having any luck.

Things that I've seen in other posts that I made sure were correct:

1. Voice Services -> SP2 Service -> X_ServProvProfile : B

2. my linksys wrt54g (one with stock firmware and the other daisychained with dd-wrt) routers don't have sip alg

3. username/sip password are the sip id and sip password you get when clicking sip credentials on sipgate web site.  I'm not using my sipgate userid and password.  When I did I got a 400 message instead of 401.

4. tried it with stunenabled checked and unchecked

I get the message:  Register Failed: 401 (server=204.155.28.10:5060; retrying)   

Any ideas?

RonR:
Error 401 means the username and/or password is incorrect.


Starting with everything on ITSPB/SP2 at Default, a minimal configuration would be:

Service Providers -> ITSP Profile B -> SIP -> ProxyServer : sipgate.com

Voice Services -> SP2 Service -> X_ServProvProfile : B

Voice Services -> SP2 Service -> AuthUserName : (sipgate credentials username)

Voice Services -> SP2 Service -> Password : (sipgate credentials password)

gworona:
Thanks, but I verified those settings.  I even did a "create new SIP-password". 

Is there a way to test my sip-user/pw outside of the OBI110?

Would someone want to volunteer to test my current sip-id/pw (I have a $0 balance in the account)?

Is there anything else that could be wrong?

QBZappy:
If the account is active you should be able to download a softphone such as Xlite and register with your account settings

RonR:
gworona,

I have a Sipgate account and have verified in the past that it works fine with the OBi.  If necessary, I can try it again (just not at this moment).

QBZappy's suggestion is an excellent one and would verify that you're using the correct username/password.

If it turns out you can successfully register with Xlite but not the OBi, I will put my Sipgate account on the OBi and also try your credentials if need be.

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