simulataneous calls
skipro:
Thanks folks.
I conclude from this that Obi can only handle one active call at a time with 2 GV and a standard landline, regardless of setup or configuration; only 1 call or conversation can be processed at one time with Obi using GV on SP1 & 2 and a landline.
There is no way to carry on 2 calls/conversations simultaneously even with multiple phones connected. The 2 sessions only allow for use of "hold" or conference calling.
Are my conclusions correct?
I am surprised that Obi does not allow at least 2 simultaneous calls.
RonR:
Each Google Voice account can handle 2 simultaneous calls. VoIP providers may support multiple simultaneous calls.
The PHONE Port can only accomodate 1 call at a time (maybe two if you consider conferencing/call waiting).
But the OBi can also be handling calls other than to the PHONE Port. While you're talking to someone on the PHONE Port, another caller may be using the Auto Attendant to place an outgoing call, or another caller may have been automatically forwarded somewhere, etc.
bruss:
if you have gv set up on sp1 and a IP phone configured on sp2 would the ip phone ring along with GV message waiting on the phone port?
Could you access the gv line while someone was talking on 1 of the 2 avail gv lines via the ph?
RonR:
I have Google Voice on SP1 and a VoIP provider on SP2.
I have a telephone connected to the OBi PHONE Port and a telephone connected to a PAP2 which talks to the OBi.
Incoming calls ring both telephones. The one that answers first gets the call.
Both telephones can make separate outgoing calls.
skipro:
To restate my setup:
1 Obi
2 GV accts for SP1 & 2 on PHONE and a standard land line on LINE. I have several phones connected to PHONE Port, and a standard land line connected to LINE Port.
Quote
Each Google Voice account can handle 2 simultaneous calls. The PHONE Port can only accomodate 1 call at a time (maybe two if you consider conferencing/call waiting).
Are you saying that with only 1 Obi I can make only 1 active call at a time through my GV acct on PHONE. But if I had 2 OBIs, I could use the same GV acct and make 2 simultaneous calls 1 through Obi #1 PHONE and the 2nd through Obi #2 PHONE. Is this correct?
Quote
While you're talking to someone on the PHONE Port, another caller may be using the Auto Attendant to place an outgoing call,
This is where I get confused.
How does the other caller get to the auto attendant? Can the other caller call thru the same Obi or must it be done on a phone or line not connected to the Obi? If connected to the Obi, do they not need to get a dial tone to get to the auto attendant? How would they get a 2nd dial tone? I cannot get a 2nd dial tone once a call is in place.
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