Same number for 3 or 4 line call center

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LTN1:
For what the OP is asking (4 rollover lines with 5th going to auto-attendant or voicemail), it would be best if he gets a PBX with at least 4 SIP trunks--something like this: http://www.ebay.com/itm/122135985130?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1586.l2649

The devices like the sample above provides for real professional auto-attendant capabilities with voicemail to e-mail, etc. The OBi devices could be utilized with the PBX to save on outgoing call charges.

Whereas Voip.ms charges for incoming calls, a VoIP provider like Localphone.com doesn't charge for incoming (only outgoing at the rate of .005 cents (1/2 cents per minute) for US calls). Each of their accounts allow for 5 incoming calls concurrently (2 concurrent outgoing). I think for a business that has more incoming calls than outgoing, it is nice to have free incoming calls.

SteveInWA:
Lavarock, thanks for posting a great, real-world example of the solution I was proposing.  Nice job!

Lavarock7:
Quote from: SteveInWA on September 20, 2016, 02:38:12 pm

Lavarock, thanks for posting a great, real-world example of the solution I was proposing.  Nice job!


No problem. As LTN1 also posted, there are more alternatives to investigate.

I used to play with NerdVittles installs of a PBX on a BeagleBone and a RaspberryPi but lack time to do much anymore. Yes, it was fun to have my own PBX but Voip.Ms did a lot of what I was wanting.

I too run a couple of businesses and feel spending "some" on phone calls is better than being too cheap.

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