Unlocking a custom Obihai phone from Switch/Dialpad

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MooseMan:
At our office we've been using the Google Voice carrier service called Switch (now Dialpad). The phones with the service appear to be Obi1032's. But they have firmware that is custom written and can only be managed by Dialpad. We have since moved away from that provider, and have a bunch of dead Obi's.

Does anyone know if it is possible to force these back to a stock Obi firmware? I'm going to grab one and see if it has a manual firmware loading page built into the web interface - but if anyone has experience with this that would be helpful!

Thanks

azrobert:
You will probably have better luck asking your question at Dslreports. I clicked on the Unlock category and there was nothing about OBiHai, but someone there might be able to help.

http://www.dslreports.com/forum/voip

SteveInWA:
Quote from: MooseMan on October 09, 2016, 06:00:57 am

At our office we've been using the Google Voice carrier service called Switch (now Dialpad). The phones with the service appear to be Obi1032's. But they have firmware that is custom written and can only be managed by Dialpad. We have since moved away from that provider, and have a bunch of dead Obi's.

Does anyone know if it is possible to force these back to a stock Obi firmware? I'm going to grab one and see if it has a manual firmware loading page built into the web interface - but if anyone has experience with this that would be helpful!

Thanks


Why not contact Dialpad and ask them to unlock the phones?  I assume you purchased the phones free and clear?  If you didn't (they subsidized the cost or leased the phones, expecting to get them back), then that would be another matter.

MooseMan:
Thanks. I've been tinkering with this a bit and the device accepts the latest firmware but still loads the dialpad interface (whic is locked down). I think I need something that is essentially the stock ROM for the Obi1032.

azrobert:
Make sure there isn't any auto provisioning setup.

System Management -> Auto Provisioning

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